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  1. We bought the Bosch because we thought it would be reliable. How wrong we were! It was bought from Curry's in march of this year. 3 weeks ago the Check water light started flashing, we called Bosch who sent someone out a week later then said they would have to order parts.. another 5 days wait. We have used the washer 3 times since the repair and today the fault has returned. I have lost confidence in them repairing it . My question is can I ask for a refund or replacement? I am dreading them having to come out again as they refuse to give you a
  2. Good evening, I am not sure if this would be the correct forum for this issue, if not perhaps someone could point me in the right direction. My problem is this, Up until christmas of last year I used to own and run a small diner/cafe. at the beginning of May last year I entered into a rental agreement for a commercial dishwasher. Unfortunately, not long after this, business took a nose dive and I became ill and it just was not a viable option to keep the business open so we closed down just before Christmas. I contacted the leasing company and they said that they w
  3. For anyone who has one of these and not received a letter about it then please visit http://www.hotpointservice.co.uk/dishwasher-model-checker/
  4. Our dishwasher packed in yesterday. Someone took a look at it today and concluded that the circuit board was fried, and since this would cost around 130 quid to replace we were better off just buying a new one. Needless to say I'm not happy, especially with my bloody mother-in-law who was the one who highly recommended Indesit (it seems everyone else in the world says stay clear of Indesit). The dishwasher is just over 2 years old, and it wasn't a particularly expensive one, so I guess I'm stuffed? Had it been more expensive, I could presumably have argued (SOGA and all that) that it
  5. In July of last year, I purchased a Hotpoint dishwasher. Everything seemed fine with it until just before Christmas, a section at the bottom of the cutlery tray began to fray away, gradually getting worse until it got to the point where cutlery can no longer be placed in it without falling through into the bottom of the washer. As the dishwasher has a sticker on it saying "Free 5 year parts guarantee", I called Hotpoint to ask for a replacement. They tell me though that they cannot replace that as it is not a mechanical part and if I want a new one I need to pay. I phoned the gover
  6. newby, can someone advise please, purchased a bosch advantix dishwasher from dixons on april 1st worked fine then in august door catch wont secure door you can feel and hear that it is not locked comes open slightley and stops mc organized visit from engineer mc repaired on aug 13 new door catch fitted, then same fault again, repaired on aug 25 new door catch fitted, now september 18 and its gone again what should i do from here:|
  7. Looking for a bit of advice... Our £430 dishwasher has developed a fault after 1 day less than 2 years old. I contacted Comet and agreed to have the machine inspected at a cost to us of £69 (£59 callout + £10 SoGA fee). The engineer called today and said the machine was faulty and requires a new pump at a cost of £115.22. Due to the age of the machine they have offered to discount the part to £34.58 (70%) which would bring the total cost of repair to £103.58 (call out + parts) The standard repair charge for items out of waranty is £125 which includes a parts allowance of up to £150.
  8. Hi, I have a Zanussi dishwasher, which (as you will see below) was purchased in January 2009 and is out of its one year warranty. It has now broken down after approximately 1 year and 9 months. I have done some research on this site and others, and was hoping that I could pull it all together here and see if those with more knowledge think my plan is sound. So far I have: Phoned the seller (Boots online) and asked them to fix it. When they refused, I discussed this with the representative and also their supervisor. Their position is that the dishwasher is out of warra
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