Incredibly, EDF don't say exactly what 7 hours constitute the "low" metering period! It apparently varies by region and possibly changes depending on the time of the year. I can phone them and they will tell me what times apply to me, but their computer doesn't seem able to look this up for me when I log into my online account. It seems to me that I can hardly schedule my usage properly if I don't know when the cheap time is! How do they get away with this kind of thing? Haven't they got a duty to make that information easily available (and a duty to specifically inform consumers if the off-peak hours change)?

Ok, so first of all please feel free to re-direct this post of in the wrong place. I am relating this to the new consumer rights acts 2015 and how this may be used We bought a new car in a private sale at the weekend, the car was described though an advert we still have a copy of. We took the vehicle for a test drive, though very busy so only had a chance to drove a few miles and all appeared in order, we paid cash for the purchase £7500 and the we have a receipt, which just states for the sale of x registration etc. Once we got the vehicle to a garage for a fuel, it would not restart and then did with a big judder, but seemed ok, we got home dropped in the shopping when to move the car same problem. After speaking to the local toyota garage they believe without doing a full diagnostics which I will arrange for later this week that it likely to be a fuel pump problem, as hot starting only,and the cost is £1000s. So we emailed the seller, who said yes it did have a problem but never bother them, they also said took to local garage who said might be this or that (did not mention what a main dealer has said to us) but never got sorted. In any event it has a problem that was known to the seller that they did not disclose. Of course if this was a garage sale I would have more rights, but my question is, as the private seller has confirmed that there was a known fault but did not disclose this, I have challenged this my email but no response, do I have any protection at all. my email seIf so what are the next steps, what are the options?

I wasn't sure which forum to post this in however decided on the CRA forum as I would imagine those on here would have the best knowledge of Data Protection. The long story cut short is that a very large UK business has disclosed my password for my account with them to various other bodies including several solicitors acting for them and have also submitted this information to the HM courts as a part of their "evidence" to defend my claim. The account is still very much active and had I not gone through their bundle with a fine tooth comb I would not have spotted the breach. This information has already been on circulation for some time now with their solicitor and now the courts. My concern is the format in which the password has been disclosed is in the form of a "screenshot" of their computer system which would indicate that all of their operators also have complete access to the whole password. I had always understood that passwords were stored in such a manner as the operator would only ever have access to 2 letters / characters. If this is the case then it would seem to be quite a serious breach of data protection in itself that passwords are stored like this. In my own case to say I am furious that my password has been circulated to the courts and their solicitor would be an understatement and I would l like advice on how you would deal with this. I would rather not say the company at this time as I do not want to compromise my own case, however this is a very large UK business.

First post - so please bear with me. I am self-employed - have been for years and was always the one to claim for WTC and CTC with partner who initially was self-employed too. He has been employed for approx 6/7 yrs now, however, I never changed the details with Tax credit people although I did make sure the declared money was near enough same as his actual wage. Its very possible there will be an overpayment however, I'm hoping it isnt massive and I accept my mistake and will take a reduced amount , not a problem. However, at this moment I havent yet informed them as after a meeting yesterday with Citizens (which made me much worse) and an appointment today with a solicitor ( he helped a little) I am still unsure how to go about this. The solicitor said honesty is best with them, but after having a look on the net I am terrified of what will happen - havent eaten or slept properly since Saturday and this is now Wednesday. I always knew about it - but genuinely thought as money was almost on a par it wasnt a problem. Main reasoning behind was I (stupidly) thought that if went through partners wage he would have been taxed on it and slightly worse off , therefore, left it going through our normal account with me as first named. I have convinced myself I will lose everything - kids, partner, and go to jail over this. The very thought of the word fraud terrifies me and I am a complete mess. Looking for some genuine advice,help or reassurance in any way that someone can give me, that contacting them will not result in what I think it will. I was all for not renewing when forms come back out however, solicitor thinks they may question this. It would be a big hit to lose each month - but the terror I am going through would at least stop. Incidentally, this was brough to light as oldest is in college and the SAAS (bursary people) contacted us saying needed additional information regarding self employment for us both - mine isnt the problem. Yes, I always knew about the emplyed/ self-employed issue, however, I honestly didnt think of it as fraud and I am upside down now. I truly dont think the overpayment would be massive, although for 6 years it will be a couple of thousand possibly - its probably around £20/30 difference per week maybe. Does anyone know whats seen as worse - the timescale involved or the amounts of money involved?? Can anyone help in anyway please???