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Found 5 results

  1. Hello, I am starting a new thread here after discovering some things on my credit record. The story is: In 2013 whilst I was a Vodafone UK mobile phone customer, a Vodafone phone agent advised me that if I purchased a call package which gave a discount to Intl calls made outwith the UK, this package would cover Russia, which was the country I was going to make calls from. When I returned from that trip in October 2013, I found a bill of £122, increased to £203.70 by Dec 2013. I even offered to pay some portion of the £122 in instalments and paid ~£15 per month as a goodwill gesture.
  2. Hi all Thanks for taking the time to look at my question. As stated in the title I've requested my holiday allowance from my employer and have received a response stating my allowance so far this year is 6 hours a week as per my contracted hours. I work on average 25 - 30 hours a week shift work and have done for the entire year and previous years too. So far this year I have been paid for 544.5 hours of work Here is quoted from my contract under the headline "holidays" "In each holiday year you are entitled to 5.6 weeks paid holiday pro rata to your working week ( the holi
  3. Hi all, My husband bought a car from Carcraft just over 2 years ago and had the 5 year warranty tagged on, despite the garage being a good hour's drive away, we have dutifully taken it there for each service. It was last services around a month ago and we were informed there were some minor things such as a tyre etc. Two weeks after the service, the "exhaust fault" light flashes up on the dashboard and the car judders when the brake is applied. Being too worried to drive the car over the dartford crossing in case it konked out halfway, we asked Carcraft if we could use o
  4. Hi all. Motor insurance claim question for ya! I drive a mini Cooper S in a special limited edition colour. Someone scraped along the side of it whilst i was parked. It was a neighbour and they owned up. Set the ball rolling with my insurers. M&S on behalf of Minster Law. I asked them to use my certified Mini Garage if possible due to the nature of the ltd edition paintwork. Insurers got back stating they could not agree a fee. So they would like to proceed through their preferred repairer. I've contacted this repairer and made them aware of my concerns over the col
  5. Back in June BG decided to increase my monthly payment from £200 to £300. I wrote to them and asked them to maintain the original payment and received confirmation on 29 August that £200 was fine and to continue payment which I have reducing the amount owed to £600. I have then received several letters demanding full payment of the £1000 plus owed. On ringing their 'overseas' office via the freephone number I was told that my only alternatives were to pay the full amount or accept a pre payment meter, there was no other alternative, other than to be disconnected. I
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