If you’re a BT customer with a disability, and find it hard to use Directory Enquiries, then here’s some good news for you – they have a special service for you, which you can use for free. So what do you do? Or what do you need to do if it is a member of your family or a friend who wants in on this service?
What To Do
First, dial 195 and ask for the registration department. If you prefer, you can just dial 0800 587 0195. Then, a form will be sent out to you, to fill in.
This is likely to need confirmation from your doctor, nurse or consultant, just so you can confirm that