Search the Community
Showing results for tags 'direct debits'.
Hello all, I hope someone can advise me on this situation. My direct debit agreement with TalkTalk has been for my phone and broadband account. At the outset it was agreed that payment would be on the 7th of the month, mainly because I am paid on the last day of the month. All was OK until March this year when I received a bank statement which showed that they had taken my payment on 2nd March(not a problem) and another one on the 29th March which was returned due to lack of funds. This resulted in my incurring a £15-00 charge from my bank. I was under the im
I was going through my bank statement on-line to day and spotted Direct Debit (DD) had been taken a few days ago for the amount of £20.00! Now this was my company account and I only have 3 DD on this and I know them well and none should have been for £20.00. The info shown was LV LIFE with a reference number next to it. I called the bank to find out what it was! I was told that it was a DD that had been set up with out the need for a signature and had been set up to take £20.00 every month for Life Insurance. I asked how this was possible as I had not instructed this DD. I was told that