I am trying to replace my rather elderly Volvo estate.
At the moment, I have a wheelchair hoist in the boot that lifts up my wheelchair and deposits it into the boot.
The hoist is matched to the car, and the wheelchair, and it can be a pain finding a combination that will fit, and obviously, some tailgate openings are just too small.
I therefore went to Volvo UK, and asked them for the dimensions of the tailgate opening of each of their estates - I mean, there are only three, and armed with those numbers I can go to the vehicle adaptations place and see whether my current wheelchair is possible, or if, indeed, any wheelchair/hoist combination will go in to the new body shape.
Usefully, so far, I have been sent a price list with the boot volume in litres - and when I pointed out that was not what I needed, I was told to go to the local dealership and see whether my wheelchair would fit.
I can think of various reasons why I would prefer their customer service to answer the question I asked:
1. They are unlikely to have all 3 estate models in one dealership.
2. They are unlikely to be very pleased at me lifting a large, scratchy, metal chair into the boot of a brand new car. It does scratch the bumper, and make marks on the carpet.
3. They are unlikely to be very pleased at me asking two members of staff to lift it into the cars, three times over.
4. It would still only give me a guess whether there is space for the hoist.
5. It is a long drive.
6. If Volvo UK are so flipping unhelpful now, before they have my money, I suspect that I have no chance afterwards.
Reason 6 may yet prove to be the reason that makes the decision for me, despite my having passed my driving test in a Volvo, and always having driven them since.
Does anyone have any idea where I could find the information on the actual size of the hole what leads into the back of the car on the 3 Volvo estate cars currently available?