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Found 16 results

  1. Hi, I visited my dentist last year on a requested appointment as I had tooth pain following a root canal procedure. The dentist didn't actually carry out any treatment on me as I just had inflamed gums from lack of flossing. When I paid for the appointment the receptionist charged me £18.80 for a checkup rather than £32.50 for "Urgent Treatment" which they believe should have been charged. Following this I received numerous letters requesting payment on the outstanding balance which I responded with via numerous phone calls and a letter requesting explanation for the shortfall which no on
  2. Hi My name is Khadija I have been recently been informed by my dentist due to two missed appointments they have now terminated my dental care. The latest appointment I take full blame as I got the dates mixed up, however my first missed appointment this year was due to an accident I had that made it unable for me to attend. I called to explain why I could not attend and they understood and informed that my first missed appointment will not go against me. I have spoken to the Dental manager who has been looking into the matter and today I recieved an email without a detailed
  3. Hi All, I've just got off the phone to my dentist after wanting to book an appointment, only to be told I can not have any appointments as there is an outstanding bill of £28 from 2009! This is the first time I have been told of any such outstanding debt with the dentist. The receptionist has stated that the reason for the outstanding bill is due to myself being charged the wrong Band after treatment. I was charged (and paid for) band 1, but they have stated I should have been charged band 2. Can they refuse appointment and any treatments based upon their clerical erro
  4. Hi I will first of all say I'm sorry if this post is in the incorrect place, I wasn't sure we're to put it! My issue is that I visited the dentist a couple of months ago to have a filling. They charged me 36.50 at the time and I was told that was the full cost of the treatment. My dentist said nothing as usual and just did the work. I have since been contacted asking for a further 18.80 as I was charged incorrectly. I have said that I don't believe I should pay this as I was told the cost at the time was 36.50 and have paid that in full. They are now chasing me for this money an
  5. hi nhs info says 'root canal work' is re band 2, yet some dentists put it in band 3? nhs helpline seems inconclusive, seemingly siding with the dentists re band 3 if deemed 'complex'. what band should it be in? anyone any experience re this? etc
  6. Registered at a new Dentist after practise was recommended, ( scared of dentists ) I pay for treatments as in full time employment. when I visited the dentist I filled in the questionnaire, and stated treatments under the NHS cost.... One question on the new applicant page is treatment required straight away, to which I ticked YES and gave brief outline of problem, was given appointment for 5 days away, although they could see I was in a lot of pain and could hardly talk, went to doctors next morning to get pain killers and antibiotics, waited the five days until appointment day, sat in de
  7. I was on JSA upto July 2014, in June/July 2014 I visited the dentist the receptionist asked me to sign a blue form once I arrived to confirm my appoitment, I did not read what I was signing, the receptionist simply put it on the reception counter and asked me to sign it. Upon leaving I was given a follow up appoitment for Septmber 2014 where I visited the dentist, upon leaving I was given a 6 month follow up for March 2015, when I left the dentist I can't remember if i was asked to sign a paper or not. Then in Dec 2015 I received a NHS Penalty charge of £150, which I could not unde
  8. I used to be on the dole but on my visit a few months ago to the dentist, I told the receptionist that was working there I was no longer on benefits and could she update the system to show this...she also gave me a blue paper to sign which I did (I assumed this was normal procedure) after I had told her to update the system to show I was not on the dole anymore. Last week I got a NHS DENTAL PENALTY CHARGES NOTICE for £150.00! I was gobsmacked because I remember telling the receptionist to update the system to show I was not on the dole, so this would not happen. Luckily I had a
  9. ChChing

    NHS Dentist

    Hi I'm unsure if anyone can help me or has any experience of this, but I thought I'd give it a try. I currently am one of the 'lucky' people who still has an NHS dentist (after being on the waiting list for nearly a year.......). Anyway my NHS dentist sees a lot of private patients also and I always get the feeling everytime I go that I'm being sold expensive treatments which are only available for private patients etc... I do decline politely as it's usually cosmetic treatment and not necessary. The dentist is very pompous (IMHO) and can be downright rude and my appointments
  10. Apologies if this is not the correct forum for this but would appreciate the CAGGERS' responses to the complaint that I wish to make about the dentist I have been seeing. The complaint letter would (I hope) explain all. Dear Sir/Madam I wish to lodge a complaint against the dentist supplying my dental treatment. I first saw (name withheld) at the end of May 2013 when she examined and took x-rays at which time I paid the initial fee of £18. She explained to me that I would need all my teeth removed and have dentures supplied. She also explained that it would need a number of visit
  11. Hi My self and partner currently receive our prescriptions/dentistry etc free because we recieve housing benefit. My partner missed a dentist appointment a couple of months ago and later receieved a letter of her dentist saying that she owed them £17.50 for missing the appointment. She advised the receptionist at her dentsit that she had her dentistry paid for an apologised for missing her appointment and we heard nothing else until now. We recieved a debt collectors letter today saying that they were acting on behalf of the dentist and my partner owes them £38 (this is for
  12. Hi All I went to the dentist , received treatment , I attempted to pay the fee for treatment by cash I was told the dentist only accepted payment by debit card, I didn't have my card with me. Anyway I said I would call them and make payment by phone which I duly forgot about. I received a couple of letters but thought I'll just pay them next time I go. Today I received a letter from P&J collection services saying I had an outstanding balance of £32.50 the original amount owing was £17.50 , which means they have added on a fee of about 80% . I realise its a small amount
  13. bonnygirl

    NHS Dentist

    Is it possible to get NHS dentist to do bridges where there are recurrent absences above one of the tooth of the bridge, it is a large bridge and appears that they do not do that amount of teethes on one single bridge anymore. She has been to the dental hospital where student do work, but the consultant there said that they cannot do it, I think it was because they could not replace bridge for her and was and was advised by the consultant at the teaching hospital to get a local dentist to do it, but is finding it impossible for any dentist practice to do it on the NHS, they want thousand of
  14. http://news.sky.com/story/993842/dentist-jailed-for-1-4m-nhs-fraud
  15. A bloke and a girl meet at a bar. They get along so well that they decide to go to the girl's place. A few drinks later, the bloke takes off his shirt and then washes his hands. He then takes off his trousers and again washes his hands. The girl has been watching him and asks: "Are you a dentist." The guy, surprised, says: "Yes .... How did you figure that out?" She replies, "you keep washing your hands."One thing leads to another and they make love. After it's over the girl says: "You must be a fantastic dentist." The bloke, now with a hugely inflated ego, says: "Sure - I'm a great dentist
  16. Hi everyone, Not sure if i'm right here, but the problem is this: My Daughter turned 18 on the 4th July. A few days ago we have received a letter from her Dentist that she has been deregistered at the practice as she hasn't made any further arrangements with them....meaning, arranging a Direct Debit to go on their expensive private treatment plans. I always thought everyone has ,by law now (that's what i heard mentioned at work anyway), a right to a Dentist, and by them deregistering her they've taken that right away from her. I am now hoping/looking to get her into m
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