Showing results for tags 'demo'.
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Hi guys, My first post here and I'm just looking for a bit of advice. I bought a pair of headphones last week from Dawsons as I thought I lost my other pair. The other half found my pair that evening and I tried to return the new ones. They were unused - still have the protective plastics etc on them and I had the receipt bag etc. Dawsons refused to refund them for health and safety reasons as that is their policy on things like headphones, mics etc. However, when trying to return them the guy said they were a demo pair... I was never made aware of this when I bought them. The guy went and got the pair from the back store, not out of a display etc. I was charged the full price of a brand new set. The receipt does say DEMO pair on them but the guy put the receipt in the bag and I never checked. I didn't even take the box out of the bag until I tried to return them - there's also a sticker on the bottow of the box that says demo. What are my rights regarding refund on these? I was sold a demo pair as they were brand new and charged accordingly. Surely it's a bit daft that they won't refund headphones for health and safety yet they can sell demo pairs as brand new even though they have been worn?
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262 Uxbridge Road, Hatch End
England
HA5 4HS