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Found 4 results

  1. Argos are going to be offering same-day home delivery service, for all seven days of the week. This new service allows you to order something by 6pm, and have it delivered by 10pm for a flat fee of £3.95. http://news.sky.com/story/1565354/delivery-wars-argos-starts-same-day-service
  2. Hi, I'm new to this forum and hope you can help me.... A month ago I ordered 2 sofas and was given 25/01/14 as delivery date. I was also informed that the sofas were in stock.. Today I received a voicemail asking me to ring them as there will be a SLIGHT delay to the delivery. When I rang I was told that due to manufacturers lack of supply, they won't be delivered until 20/02/14.!! Are they in breach of contract and should I get any compensation?
  3. I am going to try and keep a long story short! Sent 4 parcels with MyHermes on the 9th November. On the 5th working day only one had been delivered (They say all parcels delivered within 3-5days) After lots of chasing, unhelpfulness and general disinterest, a further two were delivered on day 7. (resulting on me also receiving negative feedback on eBay). So this leaves me with one parcel missing. After lots more chasing, I have just relieved a call from their customer services to say that they have found the packaging, but the parcel has been "tempered" with and the contents is missing. They suggest that it has been stolen. When I posted the packages I paid for the maximum compensation they give on the website which is £250. However the item was sold for £297 and the postage cost me £7, giving a grand total of £314. They have suggested that I could report the crime and potentially claim on my home insurance, however, with excess, I wouldn't retrieve the additional £64 and this would let them get off with paying anything. Is there anything that anyone knows of that I could use, either wording in a complaint letter etc that could help me retrieve all of my out of pocket expenses? Many thanks in advance for any help and advice.
  4. I'm wondering whether anyone here knows this company? I have googled, unable to locate their company, however did find information regrettably from USA they maybe working for debt collectors! Today a man representing National Express Deliveries (this was embroidered on his jacket), asking whether an individual lived at this address (me)? As last week a parcel went to an address 10 doors away and obviously delivered to the wrong person. He then said he was in the area and his firm asked him to check the address details so the parcel could be delivered next week at a time convenient to me. Two worrying points really; 1. Who are these people 2. I am not waiting for a parcel delivery If someone has encountered a similar experience please share, and more importantly if you know what they are up to.
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