Showing results for tags 'deftault'.
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@thameswater Non Customer CRA Default
CookieRocks posted a topic in Utilities - Gas, Electricity, Water
Hi, hoping for some advice. Last month, whilst checking my Elearscore/ Equifax credit file, Thames Water have added and defaulted an account onto my credit file. It's added on my previous address. I never had an account with Thames Water. I've not lived at the address for over 8 years. They've added the account in 2016 but backdated it to 2014. Default amount is over £1000+. From my formal complaint, they first said they got my details from me. They then said they got my details from a letter they opened which was from a solicitor which was addressed to me and dated around 2014 [it can only be a DCA solicitor letter. All mail was in a shared common hall as it was three storey flats]. They then also say that my details are still at the address on the Electoral Roll data. Obviously I dispute it all. They refuse to remove it, saying I have to prove that I wasn't living there, but I don't think I should have to. I think they need to prove that I was living there, they refuse to, I'm not sure they can, but it's just going back and forth now. Obviously this is affecting my credit rating and credit worthiness. What should I do? Thanks in advance. CookieRocks
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