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  1. I've been able to defer repaying my student loan from the 1990s as I earn way below the cut-off point for repayment, largely due to chronic illness. However, this year, although I submitted my income evidence straight away, I was asked to submit more evidence as SLC claimed they could not establish my income (even though it was very clearly stated in the documents, as in previous years). I then sent off more financial information straight away which confirmed my income. Nearly a month later no one at SLC is able to confirm whether the information has been received or
  2. Hi, Does anyone know if it is legal to defer arrears on a loan account without notifying the customer this has / is about to happen? I thought any business operating this type of method would have to let the customer know there was going to be a change to the account? by that I mean putting the amount of arrears to the end of the agreement which by definition changes the end date? Its a bit like implementing a payment holiday without the customer being aware of it? A good friend has just had this happen with a company she deals with and im almost certain its illegal?
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