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Found 5 results

  1. Hi all, I've been reading a ton of info on the web and pieced together some info, but I'm really confused and could do with some help with quite a complex problem. Seen some really aggressive responses on other sites, but hoping you lot can help! I got into financial difficulty about 6 years ago (redundancy, ill health) and immediately tackled the situation head on by going to PayPlan and arranging a DMP which I have been in for the duration. I'm clawing my way back to normality and I'm in a position now where I can start to settle. I've been through my credit report and my first problem is that I'm having real difficulty reconciling the outstanding balances and the DMC's with what's listed on my PayPlan report. Now I'd never really worried about this until recently when I discovered they'd not distributed my payment one month through my creditors and subsequent investigation showed they'd also not distributed the increase in payment from my annual review. I now don't know whether to trust them and whether to start managing this myself. I don't even know where to start. My second issue is with Default notices. I've read lots of conflicting reports on these. Essentially I'd like to work toward cleaning up my file so I'm in a position to get a mortgage. I've been doing this for the last 5/6 years on the understanding that Defaults drop from the credit file 6 years after they are issued. I've read some reports saying that the 6 year clock restarts at the point you settle though - is this true? Also, at the time I got into trouble, I had 6 accounts which I believed all Defaulted at the same time. Checking my file today, it appears 2 have dropped from my file completely, one appears as "Closed" and 2 are still "Open" with balances. Of the 2 "Open" Defaults, one looks likely to drop from the file in June this year (which is fine), but the other, which stupidly is also the smallest amount of all of them doesn't drop until December 2016 as the Default date is listed as December 2010. My question on this is that the account clearly shows I was in serious trouble and making significantly reduced payments for 2 years prior to the default being issued. I don't think I can get the Default removed, but do I have a case for having the Default date moved to the point where I believe I'd actually defaulted on the terms of the agreement? In all of this, I've paid throughout and my intention is to pay all of the money back - unless that's a stupid idea. I didn't even realise you COULD pay a lower amount to DMC's. Apologies in advance for the giant post - I realise a lot of this is covered elsewhere, but I just don't know where to start with it all. JJ
  2. Hi, This is my fist post i was hoping someone can help or advice me on my situation. My partner took out a provident loan where an agent comes by weekly to collect money, the agent didnt always turn up so my partner got behing on payments, the loan has now been settled but to our horror we were turned down for a mortgage and found a lot of late payments on his credit file for this loan. I have written to them to complain but they refused to remove the late payments. I have just read that under the Consumer Credit Act 1974 they have to send letters to confirm you are in arrears but he never received any corrospondance from them at all during this time. If i can prove they never sent these (i have requested copies) am i right in thinking they should take the late payments off his file as they have breached the CCA? Any help will be very very much appreciated! Please!
  3. I've had a PPI claim upheld on my Barclaycard which I'm pleased with. However, over the years I've had several default charges added for being over my credit limit. Does anyone know if anyone's been able to reclaim these default charges on the basis that the accumulated PPI is what has taken them over their limit? And following on from that getting the defaults removed from their credit report?
  4. Hi, I have a default for missing payments with Home Retail Group through Argos. The account has been payed off and settled through a debt collection agency. Can I ask to get the default removed? Me and my family are trying to get a mortgage and this is hindering our chances. Thank you, Rob
  5. When Halifax decided to change their OD charges from calculated interest to a daily charge of £1 per day, I complained most vociferously because it meant my monthly charges would double as I had an OD of £1500 which we were permanently in because our income closely matched our outgoings. I offered to carry on making the calculated interest charges and would try and clear the OD as I did. They weren't interested, and said that they can change their T&Cs as and when (which they can) providing they gave me notice (which they did). I said I don't agree to the changes so they said I should close my account, but added that I couldn't close my account whilst I had my OD. So in a nutshell, I couldn't close my account because I couldn't pay off my OD. Whilst the account was still open, they would start to apply the new charges which would then cost me approx. another £15 a month. I wrote several times saying I don't agree, that they cannot force me to pay them because I don't agree regardless of whether the account is open or not because I explicitly told them that I wasn't in a position to pay off the OD before the new charges took effect. The only way I could avoid these charges was to jump ship and I moved to Alliance & Leicester who in comparison were a fantastic bank. I monitored the Halifax account and they carried on adding their new charges and then after a while starting complaining that they were building up as they were now charging the £5 per day unauthorised charge. I wrote back repeatedly saying that I am not liable for charges I didn't agree to pay. In the end, when the account was £1600 in the red, I asked them to supply irrefutable proof that I had agreed to the charges. Their response? "As a gesture of goodwill, we have decided to refund the (new) charges to the account and will no longer apply any more." Huzzah! Result I thought, but there was still about £60 I couldn't account for as I was certain it comprised of the charges I had not agreed to. After many months of arguing about it, they refused to budge on it, I thought "F**k them, they can chase me for it properly, I've been reasonable and made fair offers with reasonable conditions. Since I skipped banks, the agreed minimum £1000 per month had not been paid in and so they had been filing a missed payment mark on my credit record. I set up a standing order of £10 per week to be paid into my old account. A few weeks later, I checked the Halifax account and discovered it had disappeared! I cancelled the standing order and checked my credit record. They had filed a default. Gee thanks for that. I then had a variety of DCA chasing me, so in the end I set up another £10 per week standing order. Now to the crux of my post. I noticed mention of BCOB on here. Can I use this to force them to remove the negative marks on my credit record? I believe I have been unfairly treated. It was they that put me on the back foot, giving me no option to take the action I did, which led to default. Thanks in advance, Bigyeti
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