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Found 5 results

  1. I took my car took to the garage to get the master cylinder replaced on the clutch and when I got phoned to say that may car was ready I was surprised to see the clutch pedal low down like near the floor. And when I went back in to speak to the service manager I got told that Vauxhall only wanted to replace the clutch pipe and elbow..i asked why wasn't the master cylinder not replaced as that's what I got told was wrong with the car..he says Vauxhall wanted to see how that worked first.. so I drove away from the garage as never says anything about if it was safe to drive..so anyways 10 mins when on motorway and when I tried to select a gear when slowing down I couldn't select another gear and having to keep lifting the pedal of the floor with my feet and whilst trying to engage a gear with great difficulty
  2. Hi, I purchased a hot water cylinder back in march and it has developed a leak. I contacted the manufacturer and I have been told that I need to return it to the retailer and they will send it to the manufacturer. I have also been told I will need to pay for a replacement while the leaking cylinder is being checked for faults, if a fault is found I will get a refund back to me. I'm not very happy about having to pay for another while I wait for them to decide if there is even a fault on the leaking one. I would have expected someone from the manufacturer to come and inspect it. Does anyone have any advice as to what rights I have regarding this situation? Thanks
  3. Hi, I am not sure if this is the right forum to post about this kind of stuff or not, but at least I am hoping to get some sort of help!. I bought this VW Polo 1.2 brand new from a main dealer in 2005. Since, I've had lots of little problems with it, but now I've got a major problem. The car struggles to start (sometimes)... when it does decide to start, the engine management light is on and runs rough when idling... as soon as you put some gas in it though, it will run smooth... when it drives, there is noticeable loss of power... Now however, sometimes it starts just fine, runs smooth and there would be absolutely no problems with it apart from the engine management light being on. Initially I took it to the VW garage, it was running fine when I took it... they plugged it in and couldn't find any fault with it apart from that that the ECU needed a software update. They did that and charged me £60 and told me to drive it for a few days and see if the problem persists. Two days later the EML and the EPC light came on.. the engine started to rev by itself... after about 30 mins trying to turn it off and start it again, it started to run fine again. I tried to take it back to VW but they were too busy and wouldn't be able to look at it until after the new year (this was around a week before Christmas). So I decided to take it to another garage that a couple of my friends recommended independently, they diagnosed it and came up with a number of sensor faults... they replaced the crank sensor... But it didn't solve the problem. I took it back to the garage and they said it is definitely misfiring and carried out a compression test on the cylinders... one of the was low and the other two were fine. They have said it is a burnt out valve and it would cost around £800 + VAT to fix... I thought if it was a mechanical problem, it would stay on and not come and goes when it likes?. So I took it to a different garage for a second opinion and they've told me that it came up with an ECU malfunction... and that again it would cost around £800 to replace. But they advised me to take it back to the main VW dealer. I called the VW dealer this morning, they can't have a look at the car until a week's time and also advised me that it is unlikely to be an ECU problem, if the compression is down on one of the cylinders then they will have a look at that first, but would charge me another £60 for plugging the computer and tried to diagnose the problem and could be more if they can't diagnose the problem within the timeframe given... which is probably 30 mins. Now I don't know who to trust or what to do.. it seems like it would be an extremely expensive repair, but the biggest problem is that no one seems to be 100% certain what the problem is and I don't feel confident in spending £800+ to fix something that doesn't need fixing and the problem persists. The car hasn't even done that many miles, only 41k and it is just over 7 years old... I've had quite a lot of problems with it, including replacing one of its cylinder heads when the car was still within warranty... I don't know if it is the same one that is throwing but it is unlikely that the repair that they did in 2008 will still be under warranty. What do you think I should do? Do you think there is a chance that VW would contribute towards the repairing costs?. Any advice would be appreciated. Thanks Will
  4. Hey I hope there are some genuine mechanics who can help me with this. I had a new clutch/slave cylinder fitted to my car 16 months ago, 8 months/3000 miles later (I only drive occasionally the 300 miles to see my mother down the A1) the clutch disconnected from the housing or something like that and the whole job was redone, but they said there was no extension to the guarantee of the work done. The clutch was from Mr Clutch, again it has gone back to the nearest branch, after the one in Gateshead (where the work was completed) was closed down. I have driven only a further 3500 miles in 8 months and this time they are saying that the concentric slave cylinder, replaced under the original warranty 8 months ago has failed, however this part only has a 12 month warranty from the original date of purchase of the original unit. The engineer in the garage let slip that I should be expecting to have covered 50000 miles of mostly responsible driving in 8 months to cause this, however their head office argue that this is a perishable product and is not expected to last beyond 12 months and therefore is exempt from the fit for purpose for 6 years rule in the sale of goods act. Now I've been footed a further bill of £300 for the whole lot again being a student I can't afford to have this done twice in less than 2 years. Should a concentric slave cylinder last longer than ~3500 mile/8 months of only motorway driving, might I add I'm 26 I study a medical related course, boy racers irritate me, I don't ride my clutch and I've never had so much as a speeding ticket in my life. If so would you say that a fit for purpose slave cylinder is one that would last for up to 6 years of reasonable style driving, averaging no more than 6000 miles a year? I need to know before I take the removed components to a solicitor. Thank You
  5. I had a problem with my water cylinder. A friendly plumber said that the water cylinder was faulty which is under 25 years warranty. Manufacturer said that it can't be the cylinder and suggested I call professional or pay them £99.99 call out charge. At the same time I had my boiler serviced so I asked the guy that came, to take a look at the cylinder. His diagnose was that it is the expansion vessel. £112 to replace. Well... tough luck I thought and asked him to do the job. They turn up this morning with the new vessel and replaced it. I though all should be OK now, but NO DIFFERENCE!!! Still no hot water! Now, the big question is: Should I pay them for replacing the vessel or not? It appears that the fault was incorrectly diagnosed and the £112 replacement was not necessary. I am not sure what to do about this cost now. I will ring them on Monday, but I can probably expect that they will request £112 payment anyway. Please advise any one what are my rights and what should I do. Thanks
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