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  1. Hi last month I was looking to purchase a new computer. I went to the CurrysPCworld website and found a machine that was suitable. Trouble was they were out of stock. Still browsing their website, I discovered they had my machine on their business website, but I had to join as a business retailer. I used my brother Business name. I joined up. I then ordered the computer and paid £1.119.58. A few days later, I received the computer, and carefully installed it after reading the manual. As I switched it on, I get an error message saying no signal on the monitor. I tried everything possible to get it to work. I even put another working monitor on it with same message. I even purchased a new DVI lead from Amazon thing it may well be a faulty lead. This was waste of money and got same message. I then contacted Currys PCworld support emails 4 times and all said message was was invalid. I found another email, and this was delivered. I then got a reply saying sorry, but need to check my leads and to pause on reboot and tell them errors on the screen. How can I read the details without a display Doughnuts. This went on for a few days, and then I get a message saying I need to get in touch with the Manufacturer FUJITSU. I told them I could not contact them as I'm totally deaf. I then told them to sort it out, and gave them 7 days to respond. No contact, so I asked them for a full refund and they can pick it up. We exchanged emails and it was obvious they will not be refunding me. I then got a message to say an engineer from PCworld will be coming to change the video card. I've refused this, and rejected the offer and just want a refund. I need a computer urgent and had to get a bank load to buy another. PC world say its a manufacturer and not there's Please can anybody give me some advice bearing in mind its a business Account Purchase Thanks Ray
  2. Hi everyone, I was hoping somebody could lend some advice on a situation we're having with Currys. We have a iPad and we pay £7.99 a month for Currys WhateverHappens insurance. Last week I bumped it and it fell off the side of the bannister down onto a concrete floor. (We're currently redecorating and it's two flights down) My partner left it into Currys to sent it off to be repaired and today they've gotten back to us stating there refusing to repair the iPad as "the damage is inconsistent with the statement given". According to the guys in the tech lab the damage is "too great for just a fall". I'm not sure if my partner told them how high it fell from, maybe they think we're just trying to pull a fast one on them in order to get a new ipad. (As it would have to be replaced as iPad + concrete floor + two flights drop = totally smashed iPad. I use it for work so I'm struggling without it. I thought it was better to get WhateverHappens JUST IN CASE anything like this ever happened but now there refusing to fix or replace it?? I'm at a loss... What's the point in paying insurance over the past three years of it was for nothing?
  3. Hi Im live in Scotland and looking for some advice. I bought a new laptop today. I thought it would be a brilliant new laptop to replace my old one. So I reserved one online then went to the curryspcworld store to get it. However I found that after trying to use it for 2 hours it felt horrible to use, with the touchscreen and keyboard. The only things I did in the end with it, was connect it to the internet wirelessly and go through the setup process in order to be able to use it. 2 thigs which are easy to reset, I've been told. When I tried to take it back, explaining that it felt horrible to use I was refused a refund. They said this was due to personal data now being on the PC and then to the packagaing no longer being sealed. A pc name and a name for an windows account is not personal data. Please can someone advise me on what I can do to get me refund? Thanks in advance.
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