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The FCA is stepping in About Vanquis and ROP ROP FCA investigation
I sent a rolex watch to my customer by Royal Mail Special Delivery. The parcel did not get delivered. I reported it to the police and the postal delivery worker agreed in her statement that she gave the parcel to a person waiting outside the address. Unfortunately, the contract for 9am delivery is limited to £50. I feel the contract is null and void due to the negligence of the postman and I should therefore be free to claim to value of my loss rather than £50. Any ideas gratefully received.