Showing results for tags 'creditnote'.
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We purchased some furniture 4 years ago from a large furniture retailer and it has developed a fault that they are unable to repair due to that line being discontinued. It has a 5 year structural guarantee but I am not sure whether we can also claim under the sales of goods act? They have offered us store credit of approx 50% of the original purchase price or a cash settlement of approx 12.5% of the original purchase price. Our preferred option would have been repair or replace as we do not have enough money available to spend the additional 50% required to buy new goods from the same store but as the supplier is not able to do this can we ask for the 50% store credit offer they have made us to be given in cash as this would increase our options considerably? Thanks in advance for your advice!
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
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