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Found 3 results

  1. Knowhow Coverplan is the worst company I have EVER dealt with. I bought an expensive computer in PC world as I am currently a PhD student. It was approx 1200 euro and covered it with them. It was stolen in Athens in June. I filled in the documents and had a police report etc etc and sent it all in. Weeks later I had heard nothing and contacted them. After a long wait I got a guy who said it had been processed and they had sent me a cheque but that it could take TWENTY EIGHT days to arrive. 28 days to get from England to Ireland ??? I
  2. Hi everyone, i have signed up to this forum because i am at the end of my mental state and needed some advise and from what i have read on here this is a great community with excellent help for those that need it and that person is me ! We purchased Coverplan on our laptop and have been paying the direct debit for months, we were rusing out of the house for a business meeting and "smash" the laptop went down the stairs and was in a very bad way, this was aweful because i had all our images on there and the thing wouldnt turn on and was in a mess. So, i called Knowhow who told me the
  3. We bought a Toshiba laptop about 5 years ago from Currys. At the time we took out their coverplan. The computer malfunctioned but we phoned them and they said we were not covered. We continued making the payments for 5 years. The computer became unusable and Currys had an offer on of £50 off a new laptop for a trade in of one that was not physically damaged and that would switch on. We phoned them again and asked if we were covered to repair the laptop. They said there was no cover so we traded it in for an HP laptop and paid the balance of £299 for it. It then transpired that we were still pa
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