Hi All, In Sept me and my partner split up and I applied for housing and council tax benefit, this then gets a bit confusing, buy they agreed I was entitled going forwards in jan for benefits, but they were not going to back date, I then appealed and they agreed I was entitled to the back date but not what I had from Jan up to agreeing the back date. the council tax benefit didnt actually get sent across till the 11th of March, and even then it was only 124 pounds. I didn't hear further until on Saturday when a Rundles bailiff turns up at the door. I asked what the debt was for as this years (16-17) I paid in full to get rid of it all. He couldn't tell me what the debt is for, he said it is probably council tax - those were his exact words, i said I would be back I need to make a call, and I shut the door and locked it. He could hear me on the phone, and next thing he shoves a bit a letter through and off he goes. Turns out I have discovered today there was still a debt of 375 for Jan - April, and the extra money the bailiff wants is their charge, taking it to 682.00. I expressly asked him was it with charges and he said no. I think he had one of those cameras as well so there should be evidence of this conversation. I have asked the council to take the debt back and I will pay the 375, and they have refused, My local MP is already on the case regarding my housing benefit issues, and I have jsut re-contacted them regarding this problem as well. They also asked if I had cars on the driveway, I did have mine and my brothers as he was visiting, and they are both financed. The problems I have had have been going on since September, and are still not resolved. Is there anything I can do, I figure If i call up the auto mated line and pay 376 then ive paid it and dont owe anything. .. will this work?

Dear all, I could do with some advice on how to respond to this. My council tax payments run until the end of March due to moving to the area mid way through the year. I have paid regularly on the 27th of every month with no missed payments. Today I received a summons with £60 additional charges for non-payment, I phoned the council and explained to them (as I did in January) that my payments are made on the 27th of the month and they confirmed that this is what they can see on their system also. So I asked why have you sent me a summons....reply because you haven't paid !!!... Again I asked them if they could see the payments on their system and they confirmed that they could it's just a different date that they have for payment. Anyway ended up with them just giving me an email address to complain to them saying that they couldn't do anything and I would have to appeal the summons at court, what a waste of time. The council offer different payment dates if it's by direct debit but apparently not if you pay manually and as I pointed out to them, there isn;t time to even set a DD up for the last two payments of the year. Rather than just send a complaint I wanted to send them something more official in terms of them wasting their time with this court summons so I can get it withdrawn... if they don't withdraw it and I attend court with proof of the payments will they still grant a liability order and make me pay costs simply because of a difference in the monthly date of payment ? Thanks in advance, Esh