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Found 2 results

  1. Shortly before Christmas I found that I had a huge credit balance with my energy supplier, Spark Energy I contacted them for a refund of £1000 (which still left me with a fairly hefty credit balance, but having been stung in the past I would rather be cautious about it at least until the summer months). Their refund process takes a ludicrous 28 working days to complete, i am due to receive my refund some time next week. I received an email yesterday advising that they have had to reduce the refund amount to £720 "due to some incorrect meter readings which have
  2. A newbie CRA question ... which CRA should I be requesting data from? I've also moved house recently. I haven't told the DCAs about the move, but a couple have started sending me letters to my new address. Do I need to mention both addresses? Thanks for your help, Sue
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