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Found 8 results

  1. Hi All, I purchased a Galaxy S7 at the end January 2018 from Cash Converts for 250. It has been in a case since buying it with screen protector. Last night the screen has got a line through it . I looked at receipt and spoke with Cash Converters and they only offer 6 months warrant - No help at all. I am aware there should be a less expectation regarding the quality of second hand items and the fact warranty is optional. I am more interested in my rights under the CRA. A 250 pound phone should last longer in my eyes than 8 months! I have no experience with civil law. I jus
  2. Howdi Folks Cash Converters have defaulted me for a loan of £500 with the total cost standing at £1378. Attached is a picture removing all personal info but itll help establish my point. Loan was taken on in Jan 2012 and Im not sure if i remember making a payment as this is when everything got really sticky personally. Now the default should have been reasonably within 6 months to 9 months, so if the first payment was due in Feb and wasnt made then for me a default should have been issued in Aug 2012 ish. However they have defaulted me in August 2013?!?!? Do you think t
  3. Hi. I bid on an item on Cash Converters web site and received an e-mail telling me my bid had been accepted. The store was local to me but as I was away from home at that time, I had to travel 95 miles to pay and collect it. The web site informed me that I had 24 hours in which to pay for the item. (An ipad) I arrived at the store about 2 hours 10 minutes into the 24 hours. I went to pay for the item to be told "Oh, sorry. You are too late, we have already sold it". After a fraught 20 minutes "Debate"....which involved the manager, I left the store without my item and traveled the 95 miles bac
  4. hi i could do with some help and advice please. I bought a freeview box and recorder from cash converters in Bangor. The bow is second hand. I the box does not work so i took it back to the shop the next day expecting an apology and exchange or refund I have lost the receipt but do have a bank statement showing that i bought the box from them and the box still has all its price labels on. they have refused a refund or to help in any way. I told them the time of the purchase and the member of staff who sold it and even the till the transaction was done on, all to no avail. wh
  5. Could anyone offer info on a buyback at Cash converters? Their shop has burnt down in Kings Heath and i sold some of my goods on buy back. I had until 10/4/2013 to re purchase. Sadly all items lost apparently. Where would i stand?
  6. Hi guys, On the 8th of Feb I bought a Compaq Presario CQ61 laptop from Cash Converters in Colchester, Essex. As soon as I got it, I had trouble getting the charger to go "All the way home" and charge the thing, however, it worked when you gave it a wiggle - I've had this before and it didn't phase me a bit.... However, tonight, as usual, my laptop's battery went dead after about an hour and I plugged it in to chage and no matter what I did, it wouldn't go. I've tried two different "Kettle Leads" into the same transformer and guess that the wire somewhere between the Transforme
  7. i had a personal loan from these people for 300, the total to repay was 578 in their contract it stated there was a fee of 100, i told them that i did not want the loan if there were fees and was told that it was not a fee I would not be charged a 100 and that it was included in the total int repayable, if i paid early the total repaid would be a lot less i went to pay all of it 4 months early and was told i still owed a 100 fee/adm;in charge which was an interest charge previously. i was charged interest on 400 not 300 as stated at time of application, as a consequence i have been ovee
  8. Hi. I had £127 taken from my Barclays account by cash converters. I had previously cancelled the CPA. I phoned up the debit card services and they put the money back into my account. I checked today and the cash came out of my account, leaving me overdrawn. I have been told by my bank that because they are a financial institution there is nothing they can do. Is this correct as I'm sure I read this is not. Thanks in advance for any advice.
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