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  1. Hi all. Last Friday we became aware of our kitten having an abscess located above his anus. When we took him to our regular vet he drained the abscess and flushed it before leaving it open / supplying a cone. The vet told us not to let the cat lick the abscess and gave us painkillers to give with food once a day. Last night we observed blood on the floor where our kitten was sitting. On inspection it looked like the abscess had torn down to/ onto the anus. Concerned, we called the emergency vet for advice and were told to bring him in. We did so despite the quoted call-out fee of £170.00. Upon arrival and examination the emergency Vet offered to stitch up the abscess there and then or for us to wait a few hours until the next day then have the same surgery performed. We asked what the emergency vet what she would recommend and was told it would be best to leave him with them overnight so they could go forwards with stitching up Kalli's anus/ abscess plus issuing stronger painkillers. My mother paid a deposit of £250.00 up front as requested then paid a further amount to bring the total to just over £500.00. This morning we contacted our regular vet who expressed dissatisfaction with the treatment given by the emergency vet, stating they shouldn't have stitched up the wound. They said this, explaining, that there is a high chance they will need to undo the work done to Kalli by the emergency vet as this had a good chance of making his injury worse with time and expressing the opinion that over-phone advice was the only thing that should have been provided with the reason being that it would only be a cause for concern had the cat been female. Kalli is a male sphynx. Our kitten is not insured, which means whatever costs are incurred are our own faults for not being prepared - I am aware. I am willing to pay the consultation fee that was required by bringing the cat in and even for the extra painkillers - however, being charged for a surgery/ treatment that was entirely unnecessary feels wrong. We plan to ask our regular vet to put the professional opinion he gave us in writing however I'm really lost about how we can proceed after that. Does anyone have any experience in this? Please help!
  2. hi need some advice please i took a 100 pound loan out with this company in feburary and missed the payment date, as i get payed monthly i wasnt able to make payment til the next month but as with many of my debts i left it(head in the sand)and a month after that i recieved i letter and now owed £760, again i ignored it and they ignored me,some time after i think a month another letter for £1088 and they were taking legal action, so i rung them and spoke to the rude foreign lady who stated that they dont do repayment plans this was also stated by opos, so i gave up. then opos ring out of the blue offering to halve the bill i tell them istill cant afford this so tells me to ring when i can. by now im doing all comms by email and ask why i cant have a repayment plan, i recieve email back stating that said rude lady DID offfer me a payment plan and that there legal partners opos can aswell-funny that because scottish opos guy said that PDLS do not do payment plans so who is right there email or them? sorry for rambling back to the total amount£1088 asked for breakdown of costs 640 of this is debit card fees when i email them stating i would not pay this and would only pay loan plus interest they have said they would wipe these fees, so should i pay the remainder or are they still ripping me off? also claim they cant send me anything by post- data protection. also if i pay agreed amount i cant do it 1 go, can i force them into payment plan ? when i say should i pay the remainder- not trying to dodge paying them just fair amount
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