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  1. We recently had an issue with Compass Debt Recovery (not a registered limited company) run by one Mrs Christine Tuckwell based in Bristol who is "trading as" Compass Debt Recovery. Compass Debt recovery does not have a consumer credit licence as their license is pending and cannot carry out any activities that require a consumer credit licence as it is a criminal offence. Mrs Christine Tuckwell left her employment at Bevan’s Debt Recovery and set up on her own as Compass Debt Recovery. She has taken the files from previous clients from Bevan’s and then began chasing up the debts including my sons; this was with Bevan’s agreement. It was a year since we have any correspondence from Bevan’s. Now it appeared that Mrs Tuckwell TA Compass Debt Recovery was instructed by the original client and was threatening legal action. Despite being informed that I have a power of attorney for my son to handle this on his behalf because of a medical condition she simply stated she was going to instigate an action against my son. This was not accepctable According to their client (a university) who was chasing up a debt due to accommodation arrears, Compass Debt Recovery is covered under an umbrella Consumer Credit License from Bevan’s Debt Recovery, Mrs Christine Tuckwell’s previous employer. Can anyone shed light on this type of umbrella consumer credit license? According to the Bristol Trading Standards, Compass Debt Recovery can chase up debts due from a tenancy or accommodation contract as such a debt are apparently outside the Consumer Credit Act. Can anyone shed light on this? If you had dealings with Compass Debt Recovery or Christine Tuckwell we need to hear from you. Banks01
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