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  1. I was in Lidl today and as I walked past a free standing display, I brushed past a piece of metal on the stand, which caught my coat and ripped it. I asked the manager for compensation and he told me I had to write a letter to Lidl head office and take it in to the shop with the coat and both would be sent away to their head office to make a claim. The coat was expensive and was in good condition (hardly worn). The rip is not very big but it has ruined the coat. Can you give me any advice as to how to word the letter. I really want them to give me the total cost of the coat a
  2. Washed a white with small red band Asda bedsheet with wife's white coat, wash finishes and both the bedsheet and coat are now pink, followed manufacturers washing instructions on bedsheet. Would complaining get me anywhere.
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