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Found 5 results

  1. If you've been enjoying Tesco's Clubcard Boost events, where you can double the value of your points and the like - bad news - the last one is imminent, as the supermarket are scrapping the scheme. The last boost will be held from 16th May until 26th June, so don't dither. The idea is to make these schemes easier to understand, and to make Clubcard points simpler. Clubcard Boost events have given the opportunity to swap points online or in stores, in multiples of £5 for £10 vouchers which you can spend in specific departments. However, over on their website, they've said that these events will be axed after they'd heard customers requests to make the whole Clubcard system easier to digest. Tesco said that they recognise that the scheme 'needs to be simpler to understand and easier to use'. Instead of sporadic boosts, now, savings will be offered throughout the year. All the information you need about this, can be found over at Tesco, here. http://www.bitterwallet.com/high-street-news/tesco-axes-clubcard-boost-events-may-will-be-the-last-one-91829
  2. Tesco Bank is reducing the rate its credit card holders can earn Clubcard points when spending outside of Tesco, blaming a looming cap on interchange fees coming later this year. Currently 2.8 million cardholders can rack up Clubcard points when spending using a Tesco credit card, wherever they spend. But soon the points Tesco Clubcard Credit Card holders can earn on purchases made outside of the supermarket will change from one for every £4 spent to one for every £8 spent. Tesco’s Clubcard Credit card customers will see the change from 1st December. https://www.lovemoney.com/news/48703/tesco-bank-halves-clubcard-points-for-credit-card-customers The points available normally through the Clubcard scheme and by shopping with a Tesco credit card in Tesco stores and on Tesco fuel will remain unchanged.
  3. Tesco has been forced to suspend more than 2,000 customer accounts after hackers posted their details online. Cyber thieves then used the login details to steal Clubcard vouchers, the supermarket giant admitted. A list of thousands of usernames and passwords was posted by hackers on a text-sharing website . It is thought the data was taken from other websites in high-profile security breaches and used to access Tesco.com customer accounts to steal Clubcard points, with 2,239 hits where the same usernames and passwords were used. But only a "handful" of people are understood to have actually suffered theft of their Clubcard vouchers, as secondary security information was needed to fully access the accounts. Tesco has now deactivated the affected accounts as a precaution and is contacting all customers impacted, pledging to reimburse those who have lost out. http://www.mirror.co.uk/news/uk-news/tesco-suspends-thousands-customer-accounts-3144560#ixzz2tbtgKU82 Although this only affects a tiny percentage of Tesco's 16 million Clubcard holders, even if you've not been affected, it's worth considering changing your password
  4. Tesco has confirmed that it has called in the police to investigate a possible data breach after a number of complaints from Clubcard members who claim to have had their online accounts compromised. Clubcard holders informed moneysavingexpert.com that they have found hundreds of pounds worth of vouchers missing from their accounts, with vouchers being spent miles away from where they live, as well as some claiming that their account details have been changed. Tesco says that the number of compromised accounts is less than 100 and it is working with the relevant authorities to resolve the issue. The retail giant has 16 million Clubcard members. "We have launched a thorough investigation into a small number of incidents and referred the matter to the police," said a spokesperson for Tesco. "In the meantime, we'd like to ask any customers who believe they're affected to contact us directly so that we can make sure their accounts are up to date." Read more: http://www.computerworlduk.com/news/security/3426928/tesco-calls-police-as-online-clubcard-accounts-compromised/#ixzz2LRmmaY1a
  5. Hi, I sent my SAR request to Tesco Bank with the £10 fee using requesting copies of all information, relating to any matter etc etc. After just over 40 days I received: A letter which contained a monthly statement from earlier this year, a photocopy of the first page of the application form with nowhere to sign so there is no signature and a copy of the latest terms and conditions dated 01/12. The covering letter states that this is the information they hold and was located using the information contained within my request. does anyone know what to do next?
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