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About Me


Found 5 results

  1. MikM


    ​Hi. I ordered a sj4000 cam from CEX online. The sj4000 i ordered from the site description had a black face and stated wifi, i paid £28.00 with postage it was £29.50. The one i received had a silver face and no wifi also no sd card. I sent them an email and this is the reply. "I can surely understand your point of view as the picture uploaded for the item on our website does specify that the same is WiFi enabled. I, however, would like to let you know that the pictures uploaded on the website are for illustration purpose only and that we do not guarantee items as per the pictures uploade
  2. hi there ladies and gents , i recently purchased a 2nd hand 4 gig graphics card from cex in swansea for £150 , for my wifes birthday , she brought it home and then took her computer and her new graphics card to a local computer shop to have it installed correctly with in a couple of days , her power supply unit in her computer blew up , we took it back the computer shop and they did a test on it , found out it was the graphics card i bought from cex in swansea , the owner of the computer shop then suggested leaving the card with him so he can do a overnight test
  3. Hi cag, 8th July 2016, I bought an iPhone 6 from CEX, after a few days it developed a fault, I took it back and on the 14th July they swapped it for another iPhone, ok, fine. However, the battery ran out of the new phone, and wouldn't charge up, I took that one back, after making me wait for 3 hours they replaced the battery. after a couple of weeks this new battery has been running out 3-4 times daily, it doesn't hold a charge overnight, and apparently thats not a valid reason for being late to work (no alarm) so, I took it back again, this time, a girl behind the counte
  4. I received a voucher for CEX for Christmas and used it to purchase some games from CEX online. One of the games was a PC game, The Sims 4. When I tried to install it, an error message appeared saying the serial key had already been used, so I couldn't install the game. The game was £35 and I am unable to use it at all. I have emailed customer services and have had no reply, it's been almost a week now. I've googled this subject and I've seen that people have not had much luck getting refunds in this scenario. Surely they can't sell you a game that you can't use? If I knew anything l
  5. I'm having a problem with Cex online. I bought something from their website for over £100, and wanted to pay by Cex voucher. Their policy for this is - you make payment using Paypal or a card, then you have to post your voucher to them, and they will issue a refund to the card used for original payment to the value of the voucher/s. As soon as I'd received the item I sent off the voucher. A few days later I came to use the item, but it was faulty. I emailed Cex, and they replied saying to send the item back which I did. A few days later I received a Paypal refund for t
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