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In about 2003 I bought a digital camera from a high street electrical shop on hire purchase. The finance was provided by a company called Halifax Cetelem. I think they are gone now but that their affairs are looked after by Barclays Partner Finance. I wrote to Barclays Partner Finance about PPI on this old HP loan but they have written back saying they can't local an account in my name. I am not sure where to go with this now. Did any other company's take over old Halifax Cetelem accounts? I did read online that some people have been successful in claiming from barclays partner finance but they seemed to have old copies of their loan agreement which I unfortunately don't have. Anything I can do?
It seems I can't yet post links....can add at 10 posts if anyone wants to see them. I have the agreement from 2003 with Halifax Cetelem (pretty much identical to poster N.P's scans in another thread) that has a PPI value listed without stating it is PPI. However, Halifax Cetelem (this is not Halifax Bank), went into liquidation sometime in the past 2 years. Nevertheless, I have seen information that implied they were bought by: BNP Paribas You can see on companiesintheuk they filed for change of address on 8th June 2011. Clicking through that link gives the address: 10 HAREWOOD AVENUE LONDON NW1 6AA That address is currently for BNP Paribas. Additionally, Cetelem is a name used by BNP Paribas for personal finance in a variety of countries (though not the UK) [link removed]. Barclays Partner Services According to poster angelahb in a thread on moneysavingexpert Barclays Partner Services paid out on a a PPI complaint regarding Cetelem. Any advice as to how I can move this forward? At the moment I simply plan to FOS both and see what happens.