Hello, I work as a recruitment consultant and I get target based commission along with my basic pay. In our staff manual it states that Employees who resign are not due any commission following their last commission payment Say commission is payable on 29th April 2016 and I hand in my notice on 1st April 2016 (notice period is 1 month). Will I still be payed the commission due on 29th April, as I will technically still be working my notice or not? Thank you for your help.

I was a Plusnet phone and broadband customer until I found a better deal with another company for the same services at a cheaper price. I telephoned Plusnet before my contract ended to ask if they could give me a better deal or at least match the deal I would get as a new customer. They couldn't do it so i signed up with a new provider. I have changed providers many times when contracts have ended and usually have no problems My contract with Plusnet ended on the 15th of June 2015 and I moved to my new provider. I even received a refund from Plusnet for the overpayment I had made from my previous bill. I then received an email from Plusnet saying I owed them money. I logged into my Plusnet account and they have added an Outstanding Cancellation Charge. I telephoned Plusnet and was told that they had charged me a Cessation Charge for cancelling the Broadband on my telephone line. The rep then told me that my new provider did not accept MAC codes and that it was an Admin charge for passing on my details. I was furious and told him that I would not be paying this unfair charge as I am still using the same telephone line as before. I then telephoned my new provider who said Plusnet were being very naughty and they should be reported to Ofcom. New provider said that you no longer need a MAC code to change providers and Plusnet were just trying to make money out of me. When I signed up to my new provider I gave them all my details so I do not understand why Plusnet have levied this charge on my account. I have already made a formal complaint to Plusnet and I am currently awaiting a reply.

My partner receives child support from her ex partner (non-resident) - a voluntary agreement. Her ex informed her, 2 or 3 months ago, that he had been accidentally overpaying her and ceased payments - for approximately 10 months - to make good the ' overpayment '. My partner was totally unaware of any such overpayments (not least because she was diagnosed with cancer in February). Is her ex legally entitled to do this, whatever the supposed reasons? Would my partner be advised to seek a CSA-enforced payment? Thank you.