British Gas owner Centrica says it will shed 4,000 jobs by 2020 as it announces a big fall in operating profit.
The group said that it was chasing savings of £1.25bn per year by 2020 and that this would likely see a "reduction in like-for-like headcount of around 4,000" by the same year.
Some 65% of of the savings will be in operating costs and around £350m will be in the consumer division, which will see "further digitisation".
There will be a further 1,000 roles created by 2020 across three departments, however.
The announcement came as the firm reported its full-year res