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Found 7 results

  1. Hi all, About 12 months ago my partner and I bought three ceiling lights from Dunelm and fitted them using the recommended bulbs. Over the past 12 months dark stains have appeared on our ceiling above each bulb. A sample light was sent back to Dunelm who investigated the issue with the supplier and eventually accepted liability, offering to pay to have our ceilings repainted. This is all great and we're happy with the service. We obtained quotes and sent a middle-of-the-road quote to Dunelm for approval, however they refuse to send me the money, instead insisting the money is pa
  2. I have artex ceiling throughout my house which I wanted to get smooth When the plasterer came around he said that he would simple apply bonding, then skim the ceiling to a smooth finish. I suggested that he reboard the ceiling and then skim, however he was adamant that just skimming would be fine 'as he does this all the time'. Well less than 24hrs after skimming my room, the entire ceiling collapsed (with my mother in the room) I immediately called the plasterer and he tried to sherk responsibility.. then begrudgingly stated that he will come around later to inspect the ce
  3. So, I've noticed my black glass table has been covered in white flakes or whatever, Anyway, I'm hardly in the flat at the moment because I'm in the process of moving in. Anyway I've came to the conclusion that the up stairs flat must be jumping that hard on the floor it's caused damage to my ceiling... I've got some pictures for anyone who might be able to offer advice, I have a good mind to go to the council office on Monday. Clearly just using the place as a party flat or something. Thanks
  4. Visited a retail store today used toilet facilties. See pictures. When you got to go you got to go. Spend 90 minutes in store getting accident form recorded as 'water and foreign body has fallen from hole in ceiling hit him on head'. Action taken toilet closed. Environmental officer was phoned and has closed the toilet until tiles repaired stores retail risk and complience team have been in touch. No first aider was offered. While complaining manager threatened to phone police for harrasment until I phoned head office. Accident happened at midday, environm
  5. Hi I own a flat that I rent out. It's the top floor in a tenement building and I pay factors to maintain the communal areas. I also having building insurance through the factors but leave the tenants to obtain their own contents insurance. Over the last few years I have been informed by the tenants that there was water coming through the ceiling. This has happened several times. The factors have fixed the roof (usually telling me there has been a dislodged tile). There has been damage to the ceiling and the most recent occasion has left the kitchen ceiling in a bit of a mess. Th
  6. I own a flat which is tenanted. My tenant contacted me four days ago to say there was water dripping through the lounge ceiling. He had contacted the management agents three times during that day and they only contacted maintenance people at the end of the day. I contacted the landlord of the flat saying that would really appreciate his intervention especially as the obvious remedy was to turn off the water at source! Basically the apathy of the landlord, incompetence of managing agents, unavailability of maintenance has led to this problem continuing depsite daily phone calls, emails to
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