Search the Community
Showing results for tags 'cardonebanking'.
Found 1 result
Hi All, I am looking for some experience or advice from anyone around cardonebanking. I set-up my business with them back in July and although their charges are high, they have been reasonable enough. Today I have been informed by their customer services team my account has been closed due to 'ATM Abuse' and must transfer the funds to another account. They have stated I have commited no actual fraud but they received a fraud flag from a card processor company on Tuesday 13th March. On this day, I had issues with an ATM which I tried on 3 occasions but there was a dispenser issues and the money come out. I subsequently, withdraw money from a halifax ATM some 30 minutes later. I just can;t get my head around how they can juse close my account with no reason. It will be an absolute pain to transfer business accounts and now my invoices are now held up as can't pay it in. Can anyone offer any advice, it just seems the worst customer service ever. I feel so helpless. Thanks, Willo53