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Found 5 results

  1. Hi Pleae find atttached a letter from Capital One in reply to my PPI claim. After a SARN I sent claim for miss selling. They said they would look into it and it would taks 8 weeks. I replied saying no way Ivew been cheated and gave them 14 days notice with a letter before action. The lfirst part of the etter below sumarises the reason for my claim. They say I agreed to sign up over the telephone and was sent a policy and a 30 day cooling off period . I do not remember any of that. In fact in reply to my original SARN they said they did not have to send any info about
  2. Hi all... This is relating to one of 'my' current problems. The short history details follow: Credit Card with Captial One for many years. Balance - £1986.28 I'm self employed and things slowed down a couple of years ago. In 2010 I sent all the requested info to them and they agreed to me making monthly payments of £5.00 which ran for some time. No defaults as far as I remember. Later, out of the blue I received a letter from 'CapQuest' who made all the usual threats Etc. After contacting them they informed me that they had taken over the debt. So I pleaded m
  3. All, My request to a refund of PPI payments and interest going back to June 1999 has been rejected by Capital One. They have provided a copy of my postal application, a "Short Application Form", which has my name and address printed. The application has a section where it states: "Please enrol me in Capital One's Payment Protection scheme" with a Yes or No box. The Yes box has been ticked while the No box is completely blanked out; like it has been entirely filled in by marker. I suspect the application form has been amended after I submitted it. In addition, the ink and style of the
  4. Hi, hello everyone. I am after some advice on CapitalOne PPI claim. I have found out after going through my statements that CO have been charging me monthly PPI fee for over 6 months which I then cancelled. It is clear that I was mis-sold that when I knew I cancelled it. I have all the letters and statements on me. I have sent them a letter to ERC department which I found after ringing them which they advised to send them letter to. I followed advice off http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance and sent them the questionairre about a month ago which I know
  5. I applied the return of PPI, I got the reply after 6 weeks refusing the application on following grounds: 1. I tick the box for PPi on internet application. 2. the details of policy cover was available online and linked to the application, 3.Capital one sold & continue to sell, credit card PPI on a non advised basis. 4. I was given 30 days cooling off period to make up my mind of suitability of the PPI. 5.No conversation took place between capital 1 rep. and myself. 6.Policy was added only because I suppose to have ticked yes button, 7. as no conversation took place, there wa
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