I applied for a payday loan at Capital Finance One and received 300 pounds for the cost of 117 pounds. When it was supposed to be paid back I was given the option to defer the loan by paying the 117 pounds. Later I added 140 pounds on two occasions and I have now had to pay back in total 1605 pounds for a loan of 580 pounds over 3 interest periods.
Essentially what is going on is that I have paid the interest, but it's never deducted from the balance when you defer it. They admitted on the phone today that I could have paid it off and reapplied again in order to avoid these fees.
My question is, if I have signed one of these agreements (obviously not reading it properly), can I somehow go anywhere with this complaint and get some of the money back that I believe I overpaid, even by payday standards?
Why is the interest paid not taken off the balance when deferred - it's unreasonable and I don't know any other company that has charged me in this way?
Kindly some advice please.