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Found 4 results

  1. Hi I placed an order for an EPC with a company called Low Cost ECP but didn't have to pay anything up front. By the time they rang back the next day, I had decided to use somebody else, so cancelled the order on the phone. A few minutes later they sent me an email: Our records indicate that you ordered an Energy Performance Certificate from us on 21/09/2015 and then subsequently cancelled your order. We are writing to advise you that you are required to pay for the service received up until the time of cancellation. The amount of £9.95 is now due as per the terms and conditions of th
  2. Hi there, I am a new CAG member so please be gentle.. I have reviewed many many of the threads already discussing the difficulties in cancelling David Lloyd gym memberships but have not found none that matches my very basic situation. My circumstances are this: My wife and I took out a joint membership in early February 2012. However, since then, we have both left our jobs so want to cancel our membership for financial reasons and because we will be going travelling soon. The contract states that the initial term is 12 months and that we need to give 1 month's notice before the
  3. I arranged for some plumbing work to be done and paid a deposit. Unfortunately, and through no fault of the plumbing company, I needed to cancel the work at very short notice. According to their terms & conditions I'm liable for 80% of the total contract value - about £700. I accept I should loose the deposit I paid of £200 but am I liable for more than that?
  4. Took out a car insurance policy last week with Performance Direct of Romford, Essex. Although it does not start until tomorrow (Friday 25th March) when I tried to cancel it, they informed me that I will have to pay a policy set up charge of £45. It does state this in their small print but I was not made aware over the phone when I took the policy out. I thought you have at least a 7 or 14 day cooling off period for over the phone sales. Can they legally still charge or is this just contractual bull.
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