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Found 3 results

  1. Purchased a new phone (online) on an O2 pay monthly contract via mobiles.co.uk. My current provider beat this deal at last minute hence me wanting to cancel the O2 contract and return the handset. I am within 14-days of receipt of handset but have used the SIM/handset (no calls - just testing coverage). mobiles.co.uk's return/cancellation policy (here) states use of SIM/handset signifies acceptance of contract. It also mentions that coverage issues should be discussed with them/the provider before a cancellation can be approved. Either way, the handset will be returned and I will not be honouring the contract - however, just interested if anyone has had experience with similar and best way to approach them - purely because I want the upfront cost of the handset refunded without any problems or protracted battles. Thanks.
  2. Hi each and all, not a happy bunny with this one I will be as brief as I can and hope for some good advice Took out Van Insurance through one of those price comparison sites, got a fair price of £350 ish pound for the year Paid it in full via my credit card, today I get a letter stating " CLAIM DISCLOSURE PROBLEM - PLEAESE CALL URGENTLY I did just that, I thought I had got the claim date wrong or something ( I did inform them of an accident in 2013 which is still pending ), and put it down as not my fault, as it wasnt, they said I should have put it was my fault ( THIS WOULD HAVE BEEN A LIE ) long story short they said they can continue my Insurance but there will be an increase of £500 ish, ( YEA RIGHT ) if I wish to cancel the broker will want there £35.00 admin fee, then the underwriter will want there cancelation fee, plus insurance tax of£26 ish, plus pro rata something or other which I assume is the 8 days I had the van, my breakdown equates to about £7.00 off the 12 month policy I got another quote, from a diferent company, all the same details, and stated that the accident was my fault ( WHICH IS A LIE ) and they quoted me £359 for the year, obviously sensible to go with the new company, my problem is how can they charge me so much to cancel after only 8 days? or I can pay £500 ish more to stay with them, or probably over £100 to leave, is there any way round this? could I cancel the credit card payment? it doesnt seem fair to me :/
  3. Hi everyone, Me and my partner are members of DW fitness. We have been members for over 6 months now on student memberships. We have not been there to work out since July! We have been to swim a few times though. My partner got a job that gives him crazy hours so we hardly get to go. We have 2 kids so can't go whenever he isn't working. The gym is also an hour away so we don't get to go much anymore. Because it is quite far, we can't easily go and cancel in person. If I was to write a letter to them stating my membership number, and all the details I can think to give them would this be enough? Would I be fine to cancel my direct debit after I send the letter? I know I have to give a months notice so I won't cancel the direct debit until the November payment has been taken out. I would prefer to cancel by email as I will have more proof it's been sent if they try and deny it but I can't find anywhere to do this.
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