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Found 2 results

  1. Hello CAG, Can you please review my cancellation issue and let me know what my possibleoptions are? I joined on a 6 month promotional offer, paying £50 per month on directdebit and said that I did not want to join for any longer as my place of workwas moving in 6 months. They said fine no problem. After 6 months I noticed on my bank statement that I was still paying thedirect debit, so cancelled my direct debit in light of this. I went to the gym and asked what was going on and they said I had to cancelusing a cancellation form to head office or by sending a message using my LAmember zone. I did this on 9th Apr-13 but it appears that the cancellation doesnot have an immediate impact and I have to pay for May's membership before theylet me cancel. This seems ridiculous since I am providing 3 weeks notice andwas not informed of this rolling membership in the first instance. I onlywanted to join for 6 months. I called up customer services and they said I was liable and they wouldchase the remaining payment when due on 30th Apr-13. Am I liable for thisbecause I did not cancel a month in advance? Thanks Ed
  2. Hi. Please can someone help clarify something for me. I rent my home on an Assured Shorthold Agreement. I want to move out, and will take on the new place around the start of Feb. I was planning to hand my notice in to my current landlord and note that the agreement says: "The tenant shall be entitled to terminate this tenancy by giving notice to the landlord as follows: 1 The notice can be served at any time during the extended period [which I am in] 2 The period of the notice to be a minimum of one calendar month 3 The notice period will expire on the last day of a period of the tenancy So, if I were to serve notice tomorrow, Jan 14, would the soonest I could stop paying rent be Feb 13 (a calendar month from now), or Feb 28 (which is in fact the day the rent is due)? Many thanks.
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