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  1. Hi all, Santander have made an offer based only on the PPI amount and associated interest and no interest because... 'On a rolling line of credit account 8% out of pocket interest is only applied if the loan would have had a credit balance had the PPI not been included. ... This is in line with the requirements of the FOS and FCA' I believe this to be complete nonsense: I take a restitution approach with unjust enrichment. Had I had the PPI amount then I could have invested it and gained at least 8% interest. Has anyone challenged this and been succesful? Do you agree with me? How do you challenge their full and final offer? A letter first stating the argument I assume then ... FOS seem to be under pressure and likely take a while??? or... direct to county court? I have exactly the same argument presented to me for no interest offered on my Credit Card PPI.... Any advice would be helpful... thanks
  2. bobsp

    Cahoot CCA

    Hi all, SAR sent 14/12/06 Recieved statements 11/01/07 Request for payment £591,15 11/01/07 Nothing recieved so sent LBA 05/02/07. thing is I forgot to put in it another copy of the charges I am claiming (spreadsheet) does it matter, should I resend a LBA enclosing the spreadsheet, they got one sent with the request for payment sent 11/01/07.
  3. Hi all, Today i received a random letter from Santander regarding a £5500 loan debt. At first i was wrecking my brain what hell is this as i have my bank account with them. Thought i was stung for fraud again. There was no information, just my name, a sort code and an account number. It states opening balance march 2017 and current balance sept 2017. i googled the sort code and seems it belongs to a cahoot accounts. The last cahoot loan i took out was over 11 years ago (march 2006 to be exact), im almost certain i settled this (but haven't kept all those papers) and it would surely be statute barred? Wondered if i could get some advice? Ignore, write a letter? Thanks
  4. Hi everyone, many years ago I requested a refund of PPI on a Cahoot fixed term loan. I received a response and an offer. As the account had arrears they stated the refund would be used to pay these off. This was about 4 years ago. Fast forward to the present after the supposed refund the silly sods have sold the outstanding balance to a certain debt buying company. The balance was never reduced and this is the first communication I have had off them in 4 years. So they never refunded the PPI payments. As it no longer belongs to the OC can I claim back the PPI they never refunded, I have scans of their original offer and the acceptance form. I know for a fact they cannot send the money to the new owner as the OC have no financial interest in the account any more. Thanks PT
  5. hello all, totally distraught to receive this just before christmas any help advice or moral support gratefully received. Name of the Claimant Hoist portfolio Date of issue – 14 12 2015 defence due by 4pm Friday 15 th jan What is the claim for.. ..the claim is for £11000 in respect of monies owed under the CCA. The debt legally assigned by santander and notice has been served. the defendant failed to make any payments. a default notice was served. the claimant claims 1. the sum of 11300 2. interest at 8% 3 daily intrest 4.costs What is the value of the claim? £11000 ish The claim is for a loan, specifically a cahoot flexi loan entered into agreement Jan 2006. The account has been assigned and it is the Debt purchaser who has issued the claim. The account has been asigned multiple times, do not believe i have ever heard of Hoist before, so no do not believe i had been notified in this instance. i really cant remember if i received a Default Notice from the original creditor. Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? i dont think so. Why did you cease payments? The cahoot flexiloan was a nightmare product, which caused us to fall into financial difficulties. i did approach the financial ombudsman in 2012 for help in sorting it out. What was the date of your last payment, no idea, my partners credit rating account gives the default date as 9/2011 Was there a dispute with the original creditor that remains unresolved? in my opinion yes, but the fca ruled not. Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? yes, but was turned down by then Santander. i have been on moneyclaim online, registered and acknowlaged the form, can any one tell me when the defence must be submitted by taking into account the christmas period?? The Claim Form is in joint names but there is no record of this loan on my credit report and i genuinely cant recollect if the loan was taken out in joint names. will the fact that we took this account to be looked at by the financial ombudsman count against us in this? am i better to try and agree a settlement rather than go through the stress??
  6. I recently checked my Credit Reference File and saw that a default was on my account for a Cahoot flexi loan, the default was incorrect in that the last payment date and default date were some 18 months apart and the original debt was incurring interest, making the amount outstanding an additional £4 K. I approached Santander on 2 occasions and they refused to remove the default, so I then moved on to the ICO, who upheld my complaint and instructed Santander to put things right. The debt would be statute barred and should thus disappear, this happened on my Noddle file but still was showing on my Experian file, this has prevented me from a re-financing deal due to adverse credit being shown. I got back to the ICO and once again they contacted Santander, who stated they had removed one but had forgotten about the other CRA's, to say I am annoyed is an understatement Is there any way to get compensation for this as I see ICO cannot penalise them?
  7. Hello, Sorry I know this has been covered numerous times before. I took a Cahoot FlexiLoan out in 2003 at I believe approximately 5.9% or 7.9% which then rocketed yup to 23%. I also believe that I was sold PPI with this loan. I took an initial loan out of 2500 and made my payments until 2010. I then received a letter from Moorcroft Group in 2012 collecting of this loan with interest at £4686. I have now paid the full amount off and feel that it was unfair and that ultimately due to the interest hike I was forced into Financial hardship. I defaulted in October 2011. I wish to complain to Santander the now owning body of Cahoot, has anyone had success with these complaints recently? Plus any help in how to go about it would be great. Regards and thank you in anticipation. Darren Oh, I have recently had TSB and Barclaycard review and refund their PPI and interest.
  8. Hi Everyone I needed all my data connected from all my accounts due to HMRC pointless investigation I sent my SAR request over 60 days ago and heard nothing It was sent recorded delivery and it was signed for with my £10 postal order What is my next action ? I assume i need to send a follow up letter ? Anyone know of a good template and what my chances are Thank you
  9. Apologies if this is the wrong section but its a bit awkward. I had some serious debt issues that are now statute barred, Cahoot was one of them and i went to open a bank account at Santander and they had my details already. I thought how will they have that, Then i found out they took over Cahoot some time ago. As the debts were not repaid and are now statute barred if they do let me open this account will they be able to claim any funds from it towards the debts i did not pay? I still have health issues and i am not working, Just claiming ESA with no other income. Will they let me open an account and can they take any money towards the old debts? Thanks in advance. PS. My credit file is now empty and nothing showing, All i wanted it a basic account that would let me pay bills etc. They said a 123 account would suit me. Do you think they will reject me?
  10. Hello all, first post prompted by success with my PPI claim with LTSB I took out a Cahoot flexi loan in 2001 which I'm still paying off now, this was an internet application etc, and have discovered I'm paying PPI as part of the monthly payment looking at other posts Ive missed the rate hike opportunity but am looking finally after getting my butt in gear to make a claim for PPI throughout the life of the loan I have had available to me company sick pay, pension, death in service benefits etc I no longer have the original details of the paperwork, but believe I may be able to get a copy from cahoot / santander? If i cannot claim for a ppi refund how do I go about contacting them to cancel my ppi policy so at least I can reduce my monthly payment any help or advice would be greatly appreciated Rick
  11. Brief description, £6900 - Cahoot Loan (Original loan was £9k), Moorcroft Debt Recovery Ltd (Not showing on my credit report) - when was you last payment? Through dmp once every month I was under assumption my balance was £6900 but the letter says £4900. Whether that's there offer i'm unsure. Thanks, Neo.
  12. My wife and I have been on a Stepchange DMP for 4 years - we had over 30 creditors to begin with but now have around 20 and have paid off about 70% of what we owed. One of the remaining creditors - Cahoot - has recently contacted us to say that they are writing off the amount owing (which is £1579) because they have failed to provide us with any statements since the start of the DMP. Looking at the other creditors there are 2 more on there who don't send us any statements either. Is it worth raising this as a complaint with them? If so what wording should we use? They have both frozen all interest and charges so we don't really want to upset them! Additionally my wife received a CCJ at the same time as we set up the DMP and we agreed with the creditor to pay £116 a month on a £9k judgement. They then sold this to Investec who we have paid via standing order ever since. They never ever send us a written statement and rather strangely no CCJ shows up on my wife's Noodle or Experian accounts - there definitely is one, we have a copy of it. Does anyone know if they have to supply a written statement of account for a CCJ?
  13. Hi, Following the advice from a previous post on here to send CCA requests to my creditors, I've had a response of sorts from Santander regarding my Cahoot Flexiloan account. I defaulted on the account 7 years ago and have been managing payments to them through PayPlan ever since. The Default expired on my credit file last year and I've stopped paying PayPlan (again, under advice) because they've been screwing up my payments and until I did some digging, I didn't realise their estimated settlement figure bears no relation to what Santander say i owe. I sent the CCA request on the 7th March and yesterday I got a statement with my last 9 transactions on it. That's it. Nothing else. What do I do now? I'm not paying them any more as I believe technically my account is still in dispute. I'm desperately trying to clear up my credit file (my mistakes were from years ago and I've worked hard to correct them and get myself straight) so I think I'm right in saying they can't default me again, but can they issue a CCJ? I can't start this cycle again. If anyone can help it would be hugely appreciated.
  14. Hi There, I had a JD Williams account in 2006 I cleared it the following year (07) before I moved house since then they have sent me threatening letters both from them and debt collectionicon agencies claiming that I still owe them money. My account was online and I didn't sign a CCA I believe that they acquired my new address illegally contrary to the data protection act I have written to them informing them that I cleared my account and to point out that they have acquired my new address illegally but they continue to send the letters. This has gone through several DCA's and is now with Cahoot they sent me a letter today informing me that they are going to pass the debt onto MacKenzie Hall DCA. Given that the debt was incurred in 07 it is now statute barred and I receive a letter on average every 3-4 months which I just ignore. I am wondering if I should use the template on this forum for statute barred debts and write to Cahoot reminding them that the debt is statue barred or should I just ignore it as these people seems very good at ignoring such reminders and requests for CCA's. Just to reiterate my J.D. Williams account was online and I never signed a CCA. What do people think I should do? Regards Mac_fan_2010
  15. I Had an account with cahoot from about 2002 and it was a very good way to borrow money I was up to about £8500 but it wasn't a problem, I then had an accident and had to give up work, I called cahoot straight away and told them about my change in circumstances, they told me that if I agreed to a ten year payment plan of £76 A month that they wouldn't default or record the debt, my son then offered to pay the amount and everybody was happy, that was in may 2007, In june 2010 I had a letter of Santander asking me for for the full amount or they would close and default my account, I wrote to them explaining the payment plan and that I hadn't missed A payment, they wrote back saying they didn't care and went ahead and closed and defaulted the account, as there was no account for the money to go in I cancelled the direct debit, then nothing from them until feb/2013 I received A letter identical to the one in June 2010 and now they have passed it to Westcott, they have also recorded missed payments from 2007 to 2010 on my credit file even though I ever missed an agreed payment, I am going to write to them not that I think that would be of any use, and making a complaint to the ombudsman, Any help would be appreciated .thanks
  16. I have had contact from Moorcroft over a debt with Cahoot now Santander. After a number of phone calls I requested they send me copy statements. All I received was a list of transactions on non headed paper. When I said that this was unacceptable they argued that they were not required to supply any further information until I spoke with a manager who said he would arrange proper statements. However I have now received the same statements with a Santander logo 'pasted' on the front page. Prior to the phone calls from Moorcroft I have had no correspondence from Cahoot/Santander advising me of a debt. I have today received two phone calls from Moorcroft one at 8.30 am and the next at 8.50am both of these I ignored. What should I do next?
  17. Totally stunned to receive a default notice from cahoot, not that I wasn't expecting but because of how it is laid out. Letter is dated 8.10.13 and states that it is DN served under Section 87 (1) of the CCA 1974. It then says Dated: 8.10.13 which I assume is the date of service and gives the arrears amount and the breach which is the failure to pay the overdue amount. It then states I have to make payment of the overdue amount within 14 days of the date of this notice! The letter has just arrived today. Am I going loopy but the date sent and date of service in theory cannot be the same as allowing for postage, how on earth can they give me the 14 days by law that is required?? Absolutely stunned that in this day and age, a company such as cahoot/Santander can still get it so wrong??
  18. floricita

    Cahoot

    I opened a cahoot bank account back in 2006. This had an overdraft facility of £300 on it. This wasn't my main account and I didn't pay 100% attention to it. My balance was in the overdraft. in 2007 the overdraft interest caused the account to go over the overdraft. Subsequently £35 charges were levied on the account each month + interest. The account got to £2000 and I sent them a letter at the time of the dispute with banks stating the charges were unfair. The banks won this case. the last I heard from them was in 2009 with a threatening letter saying that I owed them £2900 odd pound in that account. Since then I have heard nothing from them about this account. I don't have access to the account online either anymore. Now I'm clearing up all my debts I shudder to think what the amount is on this account. Probably close to £6000-7000 if past fees have been the same. Now I don't know what to do? I also have a credit card with them which I want to clear up and make a claim for the charges to clear that debt but I'm worried that if I notify them about that it could awaken the giant and they may start chasing the other debt. I'm in the process of clearing up all my debts but this is by far the most worrysome and unclear one I have as I do not know where I stand and any advice would be appreciated.
  19. I am in dispute with Santander about a flexible loan I had with Cahoot, I have no paperwork for Santander just their word they took over the loan they then stopped the flexi loan part without informing me, and put up the interest rates. Cahoot cancelled the standing order Santander never asked for a new one. I have a complaint in with the ombudsman but they seem not to be bothered about the complaint - well that the feeling I get I may be wrong. Have finally had the SAR late but I'm sure it does not have all the information relating to my account certainly no interest rates. Can anyone advise what course of action I can take about this its totally beyond me and I feel out of my depth with it Thanks:-(
  20. Hi everyone, Can someone help with the CCA I received from cahoot, finally after requesting this back in Aug 2012, received Jan 2013! Page 1, looks fine with all the correct information. But could someone confirm everything is okay. Also notice on the bottom (office use only section) a date written '3 June 03' and on page 2, it has 22nd and 25th July!? Page 2, is where I have some issues with regards to my signature and date. I don't scan/photocopy enough to know what's what, but looks a little strange. Maybe nothing, but both have white space around them overlapping the line, hope I'm explaining enough to understand. Is that normal for a photocopy? ===== Also the agreement has the ppi checkbox ticked, am I still likely to get a refund? At the time I applied online, I was employed part time and self-employed (sole trader) with a small online business. Cannot remember the original reason given when applying but as it was a flexi loan, I did later on use for buying stock. So I'm unsure about answering some of the questions in the questionnaire. (online application, taken out in 2003) [ATTACH=CONFIG]40858[/ATTACH]
  21. Hi all, I've recently been charges 2 x £25 for a failed standing order and a failed direct debit. To tell me about this they've sent me a single letter. This seems like an exorbitant amount (I know they're a bank, but still). Is there anyway I can challenge this with a likelihood of success? Given that the whole process is automated, for a letter, I'd expect a charge of, say, five pounds. Any advice very gratefully received. Thanks, Mark
  22. Hi All I took out a small loan with Cahoot back in 2004 and have written them to get my final PPI figure (I have moved since and paperwork lost). They keep referring me to Santander. I have written, emailed, filled out forms for the last 2 months but Santander just will not reply to any of my correspondence. At my wits end - can anyone suggest what to do next? Thanks!
  23. I have a loan which was originally through Cahoot, taken out in about 2003. This fell into arrears approximately 9 years ago and for one reason or another, I didn't repay this after getting into a complete financial mess. I am now being chased by Robinson Way for the total amount of £7k. However, I've checked my credit files and there is absolutely nothing showing on here. The last letter I had from Robinson Way was in May 2012. I have never written to Robinson Way regarding this debt and I am certain I didn't make any payments to the original company during the last six years. Does this mean the debt might now be statute barred and how would I find this out? If it is Statute barred, how does this affect my credit rating which I am trying to rebuild?
  24. Hi, I have been spurred into action into investigating PPI payments that I made with Cahoot around in 1999-2001. I recall making these payments and after a couple of years realising that they were useless and cancelling them. Am I too late to claim a mis-sell? I was actually self-employed at the time so there was a definite case for it. I don't have any details of the accounts and have completed an SAR from here to get all my data. I hope me having moved since doesn't complicate things too much. whilst I was at it I recalled having major problems with Cahoot. I had a credit card and was in financial trouble so had maxed the card out. I was making minimum payments, but I got caught in a vicious circle where I went over the limit, they charged me, I made my minimum payment and then the charge would be applied to the account, taking me over again and incurring a further charge. This went on for about a year before I was able to pay enough off the card to prevent the charges taking my account over the limit. Is there a case for unfair charging? I have to admit, I was very naive and my business was doing badly and in retrospect I could have negotiated something with them, but at the time I saw no way out and stayed trapped in the cycle and easily paid hundreds of pounds in charges. Lots of questions. I hope someone can help.
  25. Hi, Due to ill health I had to finish work in 2010 I had a number of credit cards and manged to keep paying the minim interest until September of that year, unfortunately at this point I ran out of savings. All of the credit cards that I had except cahoot have placed a default on my credit file and have stopped charging interest. Cahoot however have continued charging interest and have not placed a default on my account and as such the debt is just getting larger and larger. My question is this, does anyone know of a way I can get cahoot to place a default on the account and stop charging interest? If not what other options may I have to stop the debt spiraling out of control.
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