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I cancelled my direct debit and was going to do it via the site as well but forgot. Due to this the members page now says I am in default even though my next payment is due in December and there is no way to cancel via the site. I contacted the gym who said I need to contact harlands. I had to send an email as they don't answer the phone. I was told I need to cancel via the members page which is no longer possible and reinstate the direct debit as you have to give one months notice. Their website says no contract and no tie in. Also in their terms and conditions there is no mention of any notice and it says if you cancel your direct debit or cancel via the members page that will cancel your membership. I have replied explaining this but why won't either side just cancel it? I just want to make sure I'm not charged anymore. Here is a link to their terms and conditions which are very vague. https://members.buzzgym.co.uk/docs/buzz_terms_and_conditions.pdf
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS