evening all , i am looking for a little advice as to what to do next .
i took my car in for its MOT today at my local kwikfit and it passed im happy to say , i was handed my keys and certificate and i went to retrieve my car.
i got in started the engine put my seat belt on and released the hand brake after puting it in to reverse and hadnt moved when there was a bang at the back , i looked in my mirror and saw a car going back into a fitting bay .
i got out and looked at the back of my car and my bumper is all scuffed and and chunk missing out of it and my tailgate didnt at the corner .
the employee had reversed out of bay without stopping and because carpark was full come out at an angle and hit my car .
i reported it amediatley to the manager who apologised and that they take full responsability .
i told them ok , but what are they going to do aboput it and he said he would get intouch with area manger and my response was i wasnt leaving until he had contacted him and that i had some form of letter stating the responsability and signed , which he did.
he also told me that it was the emplyees first time at doing brakes on his own and should have reversed out with caution and the area manager would contact me tomorrow
firstly sorry for the long story but i wanted you to get the full picture , my questions are
1. do i contact my insurance
2. do i report it to the police
3. do i wait for them to contact me or go back first thing in the morning
thankyou in advance for any assistance anyone can give