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  1. well to cut long story short bt was sopposed to install broadband in jan this year engineer came out had working infinity and no working phone line 2 apointments changed or missed by them was phone call from me and cancelled install and new order. first order was get broadband infinity and phone line and £75 voucher for sainsburys online offer when I rang to complain when person did not show for the second time had working broadband but no line (funny claim need working phone line for broadband ) not true they cancelled whole order and replaced told call was recorded an
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