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Found 2 results

  1. Hi everyone, My first post on here is about the cancellation of BT broadband charge. We have just moved house and cancelled our BT line and broadband at our old address. We had completed the term of our contract so there are no penalties for early termination. We have swapped provide to go with Sky at our new address. I have just received my final bill from BT which includes a £30 charge just for cancelling Broadband and not staying with them... Can they REALLY do this? Whether I am satisfied or not with the service I have to pay to leave?!?!?! That's like goin
  2. Hi all! I recently signed up to BT for calls and broadband. The phone line was activated on 13 July, as they said it would be, but the broadband arrived late due to some "technical" problems (as BT told me). Broadband was activated on the 18 July. I have had the broadband service for 14 days today (today is the 14th day), and there is a huge problem with the usage monitor. I have a package which allows me up to 10 GB of downloads per month, which for me should be fine. I was with virgin for 3 years previous to this and have never used more than 10 GB in any given month. I received an email aft
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