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Found 3 results

  1. I took my car to have the front brake pads changed today and was called to say that one of the caliper bolts has been stripped the last time the pads where changed. They were changed 6 months ago by my ex girlfriends brothers garage. The garage i took my car too have worked on it for years and i believe if they had caused the damaged themselves they would own up to it and fix it. They changed the pads and discs before i let my ex's brother carry out the work last summer. im just after some opinions if it is possible to drive with a stripped caliper bolt for 6 months and not notice? thanks in advance
  2. About two and a half years ago I had a current account with overdraft that was in credit when I used the account switching service to change to another bank after I became fed up with RBS and wanted to leave them. Today I received a letter claiming RBS have been trying to contact me as there hasn't been any money paid in to my account that RBS closed for me while in credit and transferred the credit balance to my new account with a different bank. The Sort Code of the account it is claimed I owe them money on is different from the sort code of my old RBS branch, I can not find anything at the moment to check if the account number is correct or not.
  3. Hi CAG I've tried searching but no luck, apologies if there is a thread on this. I'll try and keep this short. My contract with vodafone came up to the end of the 24 months today. I requested cancellation 30 days ago and that's all dandy. I looked through some of my recent bills lately, and I've noticed that I've been paying £5.50 extra a month for an extra 1gb data. Now I never actually told vodafone to add this on, I did enquire about it way before they added it on (because I was hit with heavy charges for going over my 500mb allowance) but decided not to as the value at the time wasn't very good. So I called vodafone 2 days ago, 1 to request a PAC serial for my new PAYG sim, and 2 to enquire about the bolt on, and whether I'm entitled to my money back. I discussed the matter with a customer care colleague, telling her I never requested this and I should be entitled to my money back (I've been paying this for about 8 months). She first said they add that one for me to stop lots of charges, then said calls are only recorded for 60 days (surely that's their problem?) so it can't be proved. I did disagree as I haven't signed a contract based on this. She then said because my contract is being cancelled they would not be able to credit my account, and that it would need to be reinstated before they could do so. I said I have 1 more payment with them due to go out on X date, suggesting I should just cancel the Direct Debit which would just about cover it. She agreed I should do this, I asked if they would try to take the payment as I didn't want a default, she said no, they will send me an email with a bill. I didn't get this so I had to call again, received the email later, but it's got a bill attached from November and doesn't address anything I've discussed. So does anybody know if legally I'm entitled to my money back, and whether it would be a good idea for me to cancel the direct debit? Thanks in advance (sorry it wasn't very short)
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