Hi We are a small block of flats managed by our own residents. One of our leaseholders ordered some post boxes from an online retailer who it was thought was reputable and could be relied upon to supply us with two banks of post boxes. The post boxes arrived on a large pallet and the lady who ordered them did not open them at the time as everything appeared to be ok from the outside,,,, A few days later she took a brief look inside the wrapping only to discover that the pallet had taken a knock somehow and the weather shields which surrounded the post boxes had been damaged,,, The lady who ordered them then contacted the supplier to tell them about the damage, and they told her that there was nothing they could do as she had not checked the delivery on arrival. She disputed this, so they then told her that she should take it up with the delivery company,,,, After considering what they had said, she then told them that she was not happy with the goods and that they should rectify the problem,,,, they eventually agreed to send new weather surrounds for both banks of letterboxes, which they said could easily be replaced as they were bolted on. But, a few days after when one of the directors decided to unpack the pallet properly to check the rest of the contents, it was discovered that there was also dents and scratches on some of the post boxes. Please can you advise what would be the next step, can we ask for a refund, as the post boxes are not in good condition and cannot be replaced individually as they are pop-riveted together,,, Any help would be gratefully received, and am I right in thinking we have 30 days in which to ask for the goods to be replaced, or a refund?

Hi, am new to place, wish you all well. My problem happened weeks ago, the B Gas Revenue Protection Team lock pick in to my shop and took my meter away and said i am suspicious for Tampering their meter. The Meter was outside the shop front behind the counter table, when they come to get the meter reading, i always let them in straight away. What i had in mind was "Since i haven't done anything to the meter, it shouldn't be a problem with it anyway, if they want to check, let them do it." The reason they think i tampered the meter is because the gas usage in my shop is lower than the average usage around my shop. (My shop is new takeaway in the area, only opened less than 1 year so not many business going on, that's why the usage was lower than other shop.) BUT They come back today with the test results which said "The test results shows Diaphragm Has Not Been Tampered." but in their Conclusion it said "In My Opinion, The Meter Has Been Programmed Reverse." (They said there is some wearing in side the pinion this is why they think the meter has been reversed before. though i still have no idea how this works... how can a meter reverse and still working?) (I had been ask them if they know when the reverse happened, the Company who did the check said they don't know when it happened but the guy who brings the report said it happened after i took over the shop, no roughly information of month) and now they took my meter away and asking me to pay 5300 before they can reinstall the meter back if not they will call the police and bring me on court. i have called British Gas to ask what is really happening and why i got accused for it when i have no idea about it. but they always passed me through to the guy who took the meter away. I HAVE NOT done anything to the meter, and I CAN'T Afford to play 5000 now to get my business back on running... and the business is my only income... they stopped it now which means there is no way i can make 5000. I really need some advice of what i should do.... i don't want to take this blame since i actually haven't done anything to the meter. and now my only income, my business has been closed because of this....

Hi I work in retail with vending machines. These machines are new to company and manufacturer and many do not know how they truly work. The machines have a history of being temperamental. Now I am in the role and I have been reviewed as having lack of productivity as the machines don't work. I have been told by someone who said he was rusty on his knowledge of the machines, after he had been working since 4am in the morning. I was not given information of who to contact when the machine goes wrong or info. Luckily I found this out for myself. Whats my position as I do like the job, don't normally work in retail but I am enjoying it.

The car insurance loophole that could cost you thousands For the full story : - http://www.msn.com/en-gb/money/personalfinance/they-blamed-my-dog-the-car-insurance-loophole-that-could-cost-you-thousands/ar-BBCsbQ9?li=AAmiR2Z&ocid=ientp

http://www.bbc.co.uk/news/business-19946766