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  1. Very unhappy with this company. We bought a printer via an online marketplace site. bircat offered an attractive price and said the printer was in stock and stated an estimated delivery time. They took payment straight away but every time we checked the order status it just said it was being prepared. After about a week, we rang the marketplace helpline and they said they would tell bircat to contact us. When they did, it was to say that the item was in stock but they should have the printer in about three weeks. We cancelled the order but nearly a week later bircat haven't refunded the payment they took. Trustpilot has a few recent reviews of bircat where people had payment taken and were left in limbo waiting for their items. Never again HB
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