Hi all, My dad who is a private hire driver was dropping off a passenger at birmingham airport IBIS hotel. This hotel allows passenger drop offs/pickups only by private hire drivers and is a red route in all other circumstances. My dad recieved a fine i sent off an appeal to APCOA detail that he was a private hire driver and eligible to drop off. No response was received from and in return we got a debt recovery letter. I then sent off another email to APCOA stating that i had sent an appeal but not received a response. 4 months down the line and without a response, i have now had a DCBL letter (although the letter states that this case is not subject to high court or bailiff action). What is the best course of action? For PCN's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement - 5th March 2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - i do not have this to hand as have misplaced it 3 Date received - as above 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] 5 Is there any photographic evidence of the event? - Yes there is evidence of showing my dad doing a drop off, but i have since gone and taken a photo of the sign which states drop offs for taxi only. 6 Have you appealed? {y/n?] post up your appeal] - appealed on 14th APril 2018 stating that my dad is a private hire driver and is eligible for the drop off Have you had a response? [Y/N?] post it up - NO response 7 Who is the parking company? APCOA 8. Where exactly [carpark name and town] Birmingham Airport For either option, does it say which appeals body they operate under. Hope you can help THanks