Showing results for tags 'bennett'.
Found 1 result
-
My wife purchased a pair of shoes from LK Bennett 6 years ago. (6 years is up at the start of July) Unfortunately they have a manufacturing defect on one shoe. The material has been cut too far down on the outer side of the shoe where it meets the toes. She attempted to return these shoes a couple of days after purchase when she noticed the defect. The manager in the shop refused to exchange or refund the shoes. She was also incredibly rude about it and made a point of telling my wife not to come back another day. She was going to talk to all the staff and tell them not to accept the shoes back. While spring cleaning we came across the shoes the other day. They are still unworn, in the box with the label attached. We also have the receipt. My wife wrote a letter before action to LK Benett which I will copy below.
Latest
Our Picks
Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS