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  1. Without going into the full scale of the problem my daughter contracted a bathroom fitter to replace her tiny bathroom. Two weeks on, and two men the bathroom is only half completed and it is a right shambles..from the tiling, leaking toilet which is also coming off the wall, leaking sink which has flooded the new units and ruined them, and also the new flooring, damage to the shower profiles so that the shower cubicle will not fit...the plumbing is all wrong, plus exensive damage to areas of her property. There is a long extensive list of problems. She asked him to stop work a week ago a
  2. At the start of the year we had a new bathroom fitted. We purchased all the furnishings so the quote was for labour only. Due to my wife being allergic to dust it was agreed that the fitting would take place whilst we was on holiday. 75% of the labour charge has been paid to him to date On our return home we was shocked to see our new bathroom. The quality of work in our opinion is below standard, fittings haven't been fitted correctly, damaged has occured to several furnishings, we have had a leak going through our living room ceiling and a second leak on the outside wall due to incorr
  3. In early January we started looking for a bathroom installer who could refit our bathroom for us. We found a guy who talked very knowledgeably and gave a great impression, we agreed a price, a start date in mid-February, and agreed it would take up to two weeks for the work. He worked on the bathroom for one week and one day, at which point he had removed the old bathroom, rerouted some plumbing, installed some insulation on an external wall, installed a shower tray, and fitted the first six tiles. Since then we have not seen him. It appears that he decided that the tiles we wanted (large
  4. Dear Forum members, I’m new here, so please be gentle. I need some help/advice re dealings with a large bathroom supply company. They prepared some drawings for me and my wife for several bathrooms we needed. They were having a sale, and the salesperson said that if I put down some money, they would hold their sale prices for us after the sale. I put down £3000.00 on my credit card as a goodwill gesture and to secure the offer she had made. Later she gave us a quotation with a list of products they hoped I’d buy from them. My wife told the salesperson that she didn’t particula
  5. Hi, Just looking to gain some advice from you knowledgeable people. We got a bathroom fitter around to give us a quote to strip and install a new bathroom. This is what we asked for: Strip out old bathroom Plaster walls and ceiling Lay a granite floor Install new sink and toilet Build and install a new bath/shower Install downlights This is the bath/shower unit we purchased. http://www.ebay.co.uk/itm/200881630500 We showed this to the bathroom fitter and also gave him a copy of the instruction manual when he came to give us a quote. He looked through and saw
  6. Hi everyone, Many thanks for any advice you can give on the following. This is posted on behalf of my parents (both OAPs)... They purchased bathroom supplies from a high street store (not a big chain) and after a few months one of the taps failed (apparently the valve inside - due to limescale, or so the supplier said). They took the tap back and were given another one foc (but obviously incurred more plumbing charges). Fast forward approx. ten months and the tap fails again, with the same fault. This time they buy a tap from B&Q and have it fitted (more plumbing charges).
  7. I have recently had a new bathroom, completed 12/12/13. The company that we used provided us with a verbal quote of £1400 to install a new bathroom suite, tile the walls, and install the flooring. We did not receive a written quote. We were asked to purchase the bathroom suite (toilet, sink, bath, towel rail, electric shower, shower curtain, toilet roll holder, waste pipes x 2), the tiles, and the flooring. We paid the final invoice (£1400. Full invoice details: "Labour only to install new bathroom suite and associated tiling") despite our reservations regarding the
  8. I strongly advise all not to use this online retailer of TC bathrrom products even though they are the cheapest. I paid for several thousand pounds of goods in May and am still awaiting delivery on two items. Additionally after taking my money for my order and confirming all goods were available and agreeing a delivery date, when the goods arrived I found some of the goods I ordered were discontinued!! I had to settle for replacement goods as I already had my installers on-site (even first promised delivery date missed by a week and goods only arrived as I chased each day) and
  9. Hi there, I'll try and keep this short and sweet. Bathroom had a few cracks in floor when we first moved in, after 5 months it got so bad the tiles and grout are cracking off the floor, almost no grout left between the tiles. We reported it nearly 3 months ago but still it is not fixed. We have a 3 month old son and walking on the bathroom floor is not safe, and it's damp, smelly and mouldy. Someone came to assess it after about 2 weeks but we are now told (when we chase it up and can actually get in touch with someone with half a brain!) that the landlord refuses to pay for it, as it was fi
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