Showing results for tags 'barcleys'.
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Hi I was wondering if someone could advise me on an issue i'm having with Barclays bank Recently I got a copy of my credit file due to trying to get a mortgage, the first company I used was Equifax and everything seemed fine Then someone recommended checking it with Experian which I did and discovered that Barclays had recently given me a late payment marker on my account which had been dormant for since September 2009 I went to Barclays to enquire about this as was unsure where it had come from as the account had previously been dormant for over 3 years. They have advised me that the last time I used my account was in September 2009 and my account was left with a balance of -£150 (I had a £200 overdraft) Since then it had not been used but the account has been gaining interest charges of £2.50 a month ever since so 3 years worth sending me overdrawn for nearly 2 years with a balance of -£250 (£50 over my overdraft) When I asked the bank why they had only just added this late payment marker and not done so when I first became overdrawn they couldn’t give me an answer. Also they had never been in touch with me in regards to this or anything else to do with that account. I appreciate I was in the wrong for not paying back the £150 earlier but I didn’t really use the account and in-between moving house, getting broken into and having some family issues I completely forgot I even had the account until I seen it on my report As soon as I knew about it I paid the whole amount off so everything was in credit I have asked Barclays to remove the marker but they are refusing as they say it doesn’t show a true reflection of my account but surly this is incorrect. The account had been overdrawn for 2 years before they put the mark on and I think this is really unfair as iv never paid anything late in my life and they could see this though my barleys card payment which have always been totally up to date. Also are they even allowed to do this as technically I never paid late as no agreement was in place in order to “Pay Late” I don’t really know what I expect from this but was hoping someone could possibly give me some advice Thanks
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