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  1. Hello, I'm new to this so bear with me I've recently been contacted by mail by a company called Bank-Smart, which deals with recovering missold PPI from loans etc. I signed their authorisation document, giving them the go ahead to proceed with my claim, then things started unravelling over the past few weeks and I found out, from reading other people's stories with BS, that Bank-Smart were involved with some really shady issues where they charge ludicrous amounts of money for services they don't even provide, and that they can be nasty when people dispute the fees they are asking for... which is what is happening to me now I have contacted the ministry of justice, the trading standards, the financial ombudsman, the claims regulations, I've alerted various media organisations, such as Which? and Watchdog, and am about to go visit my local Citizens Advice Bureau for more help on the problem. Has anyone else had the misfortune of dealing with these people? I'm trying to find a way to get them off my back before they start turning nasty, as they are already talking about taking the whole thing to court etc
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