Hello, I'd like to have a solid defining answer on this matter please. I thank you in advance for any light you can shed on what seems to be a conflicting issue across the net. I recently received a 'Notice Of Enforcement' letter from Collectica because I defaulted on my payments to the Magistrates court of an initial TV license fine of £207 of which £87 is outstanding. The court has now passed the debt on to Collectica who want a £75 compliance fee. I rang the court to pay in full a settle said debt. They refused or rather said that any money paid to them would be passed on to Collectica and that any moneys paid would pay Collectica first for their fee's and moneys paid thereafter would settle the original debt to the court. I've been made aware on other bailiff help forums that if I pay the outstanding debt online at .gov.uk. then the debt is paid and if the court passes the money on to a collection agency for which I have no contract with, then that is the courts responsibility what they do with public money & then Collectica have no powers to claim any fee's from me for the control of any goods as no goods have been taken. Some forums state that this is a legal process and that I will have to pay the compliance fee of £75. I would like to stand up for what is right within all of this but I really don't want to incur any higher fee's in the process. All I'm after is a defining yes or no - this is legal or not, & can I avoid paying the bailiff £75 & settle the original outstanding fine of £87. I'm not well off in the slightest & really need some honest help as there's a lot of contradiction across the net on this matter & I simply don't want to end up in more debt because I've been mislead into thinking I can stand up against the bailiffs. But I would stand up for sure if I'm aware that this procedure is somewhat false & that I'm being bullied into paying big oaf's what little money I have for the sake of them robbing the poor & hard working. I just want a straight answer, & would be most grateful for any advice as this is becoming rather urgent as I only have until the 15th Oct to take action. Many thanks & regards, Blue.

Brief history as follows: Last June, we had some outstanding council tax arrears which we subsequently paid direct to the council, minus excessive bailiff fees (at the time, well over £800!). Shortly after we paid the council, we woke to find wife's car clamped in our driveway. Car was then towed last July and stored until we received a "notice of sale" this June. The notice of sale showed the debt bailiffs were chasing was approx £500 in fees, £200 storage. And the £1100 car was shown as worth only £150 ahead of auction! Heard nothing since, assuming they had sold the car, until a txt from a bailiff last night threatening removal of goods and a van on the 1st. Demanding payment of just the £500 in fees, and threatening additional fees. Are we to just pay the £500 and rid ourselves of the bailiffs, or are we succumbing to their heavyhanded tactics too easily? Would appreciate any advice you can provide.

Hi all, I hope somebody can help with my situation. I have received an email from Goodwillie & Corcoran saying that I owe them money from an old council tax debt. This debt was incurred over 2 years ago when I was in a previous relationship. From the breakdown of charges, which I requested from them, the total debt in the beginning was £225, there are now added fees totaling £182 on top, less £88 my ex had paid, therefore £319. I have never received any liability orders from the council and a bailiff has never visited any property I have lived at, but I was aware of the original debt. I therefore have a few questions: 1. can the bailiff claim those fees from me as they had never visited me? 2. Are those charges excessive, given the amount of the original debt? 3. Can a bailiff even claim anything from me personally as I had never received the liability notice? 4. If the council do take the debt back and cut out the bailiffs, is the amount due £225 less £88? The breakdown of the fees are: Visit Fee 1 - £24.50 Visit Fee 2 - £18.00 Levy Fee - £29.50 Attendance Fee - £102 Debit Card Fees (£2 x4) - £8 I cannot find any information online about what a levy fee is As an FYI - I had agreed with my ex she would settle this debt as I had cleared all the others when we split, and this one popped up a couple of months after the time. When she told me it had gone to bailiffs I agreed to pay my half and had wired her over £100 already before becoming suspicious and asking for a breakdown of what was left. She has now done a runner, hence why I guess the bailiffs are turning their attention to me. Please help Thanks in advance Chris

My partner built up a lot of outstanding CT in 2011 and had a visit from a man from Bristow and Sutor and agreed to make monthly payments of £65. They sent her a DD mandate which she gave to the bank and payments were took every month no problem. about a month after the last payment went a letter was posted while she was out they had visited to remove goods or take payment of £200. it seems the DD Mandate they gave us was a month short. Then we had a visit from them, I said she wouldn't be paying and we had wrote to their office, the bailiff shouted loudly trampled her flowerbed and said they would be returning with a locksmith, they posted a letter giving us a few hours to come up with the money or they would be forcing entry citing Khazanchi & Another v Faircharm Investments and McLeod v Butterwick March 1998. they didn't return. I got my partner to pay the outstanding CT to the council via their online facility and informed them this cleared all outstanding as far as the council are concerned but they refuse to instruct B&S to back off who still they still think they are entilited to £140 (late fee, for visit i know exactly but whatever it is it cant be right shes already paid for two visits they made no collection of goods so my understanding is we shouldn't have to pay. the only reason there was a delay in the last payment is because they made a mistake, thankyou for any help.

Hi I am new to this forum so not too sure if this is posted in the correct place or not? This morning just about to take the kids to school when I noticed a big yellow clamp on my husbands van which was parked on our driveway. Sign in the window gave us a telephone number to contact which we did. The bailiffs said it was for an unpaid PCN issued to us more that 12 months ago. We were not aware of this PCN nor have we received any of the 5 letters they said we had been sent. The bailiffs returned within 5 minutes to issue us with the paperwork. We asked why they had not knocked on the door and they stated that it was at 6am when they attended and they dont like to ring doorbells at that time of the morning! Rubbish cause all our lights were on in the house clearly for them to see at 6am. They were only 5 minutes away from us and were able to return very quickly when we telephoned them which was at 8:45am a good 2 hours and 45 minutes later so surley they would have hot further than 5 minutes away?! Anyway, they get the paperwork out and will not show us the warrant until we have paid the costs for release. We are then handed the itemised breakdown:- PCN Amount £82.00 Letter: £11.20 Levy fee: £28.00 Attendance to remove goods / vehicle: £130.00 VAN: £120.00 (handwritten onto the receipt whereas the other costs are printed) VAT on enforcement costs: £57.84 Total due today:£429.04 I can not get this to add up for the life of me so some help would be appreciated on this. When I asked about the 'van' costs they said it was their costs for clamping, I said that I thought that was the attendance to remove goods/ vehicle and they said no it covers the cost of our van being here - how do you think we got here by flying? - Sarcastic co**! I was of the impression that a bailiff would attempt to contact in person upto 3 times and charge a fee for attendance prior to coming and clamping the vehicle? These fees seem very excessive for a charge of £82? I am requesting a copy of the original ticket and photographic evidence of a contravention. This is not my main beef though it is the charges which these thugs have added to the costs. Myself & my husband are not intimidated by big bullies but I imagine that many others are which is why they send out these stereotypical bailiffs with shaved heads and fat! We had to pay to be released as my husband needed to get to work in his van. Is it too late to attempt to recover any of this money? The name of 'enforcement officer' listed on the original sticker on the vehicle is not a certificated bailiff - i have checked the register. The chap that was with him was though can this get us anywhere? What is a levy fee? I know there are a lot of questions but it is something I have never come across before and dont know where to start so any advice please??? Many thanks Deborah

I have had a letter from Sherforce which includes their fees which are massive, about 2K. I have had a copy of the regulations that they say is related to certain fees and most of their fees are under "section 12 Miscellanious" does anyone know what this is. Also they are charging me for services that they have not carried out. Please help.

Unfair Bailiff Charges Help Reclaim- Penalty Charge Notice Please Could some one help me with reclaiming unfair bailiff charges The Story: 1) I had a penalty charge notice with Haringey Council which was disputed. 2) I made representations to Haringey Council and did not receive rejection notice in connection with the Penalty Charge Notice. 3) I then filled out a Witness Statement for unpaid penalty charge notice- form TE9, stating that i had made representations within 28 days of service of notice but did not receive a rejection notice, this was done on 20.02.2012. 4) on 23.03.2012 i received a letter from JBW group- High court enforcement and certified bailiffs, saying a warrant of execution has been issued, and i have 7 days to pay. 5) I then wrote to the Court directly on the 26.03.2012 stating I had made representations and had not received any rejection notice. Also telling them that I have now received a letter from the bailiffs, demanding a payment of £221.44, a copy the letter enclosed herewith. Further stating on the letter I would be grateful if you could put a hold on this matter and advice Haringey Council and the bailiffs not to take any further action until I have been given the opportunity to have my representations considered accordingly. 6) The TE9 form, which i had sent to the court earlier, was returned to me on the 27.03.2012 by the Court stating that they have been unable to process the form and is returned, reasons being that the witness statement was received outside the timescale allowed and the requested me to complete another "Out of Time" from TE7. Although i had sent it within the timescale. 7) I Sent the form TE7 form and a copy of the TE9 form to them stating again that I had made representations to the council but did NOT receive a rejection notice. This was done on the 2.04.2012 8) The Next day on 3.4.2012, Bailiffs came to my house and clamped my vehicle. and posted a notice of seizure of goods in my letter box for £499.84. 9) I then got a call on private number, i dont know how these guys got my number, asking me if i am going to pay, and if not he will arrange the tow-truck to come. I said I have made representations and this matter is ongoing with the court, I asked him to give me 10-15 minutes. to let me contact the court, asking have they received the form. they said they had not received the forms yet. The bailiff then called up again about 5 mins later, saying he has been in touch with my finance company and said they have also asked him to tow my car, saying i have not paid them, which was a absolute lie as i have been upto date with them, I then tried to get hold of my finance company, but at this point i was put under intense pressure, all of a sudden. They were taking ages to answer so i gave up. Again the bailiff calls, asking me to come out and pay, so I did go out and pay the £499.84...forcefully...i showed him all the recent paperwork saying that this penalty charge is still in the appeal process, and has not been settled yet..the bailiff ofcourse did not give a flying monky's and demanded the money, or the car goes. I still have not heard from the court yet as to the appeal, but i do wish to reclaim the ridiculous charges of these bailiffs- JBW GROUP. On the notice of seizure, the Breakdown of the £449.84 is as follows: Penalty Charge Notice and Court Costs: £202 Sending a letter: £16.20 Levy/Attendance to Levy: £57.00 Other: £ 175.00 (This is the one that i don't get at all...Other?) :@ VAT: £49.64 Total Amount due today: £499.84 any advise/feedback/help on what to do next to get my money back would be appreciated..Thank you for reading

I'm new to the site but just came across and need some advice. I'm one thats usually very good with finances so this is all new and scary to me. Anyway, about 3 months ago I received a parking ticket, I didn't pay it as I was disputing it due to it being a bank holiday. The rejected my claim but stated I could dispute again, however, due to new job and finishing uni (excuses) I just kept putting it off. The original fine was around £70 and then went to £112. Anyway still putting it off I received a letter from Equita. I barely read it and stuffed it in a draw to deal with the next day. However, 2 days ago a bailiff turned up on my door. Luckily no one was in but my sister came home later to find a hand delivered letter. I called the bailiff and he told me my balance had now gone up to £414+ and I must pay now unless they'll come tomorrow and increase again around £150. I was absolutely stunned. But to cause any further costs I unwillingly paid and then decided to try and fight it rather than fighting further costs. I am waiting of a breakdown of the costs but as my claim will probably get rejected again I take it I'm not entitled to claim anything back? But surely these costs are ridiculous and I've been overpriced? It will be the last time I put something off anyway. This has crippled me. Any help or advice will be greatly appreciated.

Hi everyone, A friend of mine is being hassled by Phoenix Collections regarding some arrears on a council tax bill, and I've volunteered to help her out. In a nutshell, she ended up 2 months behind with her council tax, which totalled £267. The council passed it onto Phoenix to collect on, they got in touch with her, and she agreed to pay it, which they said the balance associated was 259.50, at £50 a month (phoenix1.pdf). She cleared £200 of it, but missed a payment in September, and they're now demanding the remaining balance - which has jumped to £285.50, regardless of the amount she's paid off. A bailiff apparently visited her home while she was at work, and handed a letter to her teenage son (attachment phoenix2.pdf). Since then, she called the bailiff up, who left her quite distraught, and bullied her into agreeing to him coming to her door when she's paid after the end of the month. Having contacted Pendle Borough Council, apparently they've received nothing from Phoenix as of yet., although the balance on the "balance brought forward" on the council tax bill is labelled at £267. From scanning over the forum, my first thought is to request a full breakdown of fees from them, and revoke their permission to turn up on her doorstep. I'm not sure whether it requires an SAR or just a fee breakdown request, but something along the lines of the following gleaned from various other posts was my thought on an attack route: From: [friend in question, address] To: Phoenix Commercial Collections [etc] Dear Sir With reference to the above account. Can you please provide me with a breakdown of the charges including a suitable computer screenshot. This includes: a - the time & date of any bailiff action that incurred a Fee. b - the reason for the fee. c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged. d - the name(s) of the Court(s) the Bailiff(s) was/were Certificated at. e - the date of the Certification. This is not a Subject access request under the Data Protection Act S7 1998 so does not incur a fee of £10. You are obliged to provide this information. I require this information within 14 days. Please be advised that I will only communicate with you in writing. Furthermore, should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you, and the appointment made with your bailiff was under emotional duress, which I am withdrawing. There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance. Yours faithfully [friend's name] As a side note, are they allowed to charge 50p a pop for each card payment? I'd really appreciate any advice or guidance anyone can give me on this issue. I'm far from an expert in this sort of thing, but one thing I do hate is bullies, ridiculous charges, and seeing how much upset this has caused. I really want to put this to rights.

I was charged for a phantom visit by Marston, enabling them to charge for a second visit and an attendance fee boosting the day's taking by about £280. I can prove that they didn't visit on the first date and have told them so. They claim to have fully investigated the case and conclude that the first visit did indeed occur (which we know didn't). Now I have asked them to provide evidence and guess what, it's gone silent! This is clearly a case of fraud by a thug with the clipboard. TfL have confirmed that once the debt is passed on to Marston it is no longer their responsibility. So, can any learned friends confirm that in spite of being contracted initially by the Government as collection of a fine (or buying the debt) that this is a criminal act of fraud and not civil complaint. I don't care about the fine as much as assisting in removing a criminal organisation from a lucrative gov't contract and telling them they're f***ing with the wrong people!

Hi there, Don't know if anyone can help. I had a really distressing situation today and wondered if anyone could shed any light as to what the bailiffs can/can't do and if he behaved correctly. Bailiff called, I answered the door to "I have a warrant in my possession and i have come to collect goods from your home to the amount owed." I had remembered I owed a parking fine and was really angry with myself for not sorting it out. The bailiff then demanded I pay him £412. I was astounded! I asked him how I owed £412. He read off of a felt tipped sheet. I asked for a piece of paper with the breakdown of the charges, he refused. I then said I was closing the door to make a phone call to a solicitor for advice. He put his foot on the frame of the door and told me I wasn't allowed to that. I told him he wasn't coming into my property. He said that he had a warrant and could. My refusal was a 'breach of the peace' and he could phone the police to help him. I told him to call the police then. He made a phone call, giving my address (I guess to the police or someone else). I told him I was willing to pay in instalments. He refused. I mentioned that he had never visited my premises before for this so how were the charges broken down? He then said "Actually it's £311.00 you owe." I can take the full amount now or take your goods, I have a warrant. He then told me that if the police were called, I would be taken away and that my home would be empty for him to take what he pleased. He by now had two feet on my door frame. I asked him if could move back onto my porch. He refused. I told him that his manner was intimidating (I'm a single parent and was on my own), could he please move his feet out of my door frame. He refused. I made a telephone call to a solicitor (by now I was in tears and very distressed). The bailiff said that I would be charged £90 for him to wait while I called the solicitor. I told the solicitor that a bailiff with a warrant was at my door. She told me that as I had opened the door to him that he was at liberty to enter. I ignored what was said by the solicitor and didn't share this information with the bailiff. I asked him again to remove his feet from my door frame, he refused. I asked again for a piece of paper with a breakdown of costs. He refused. In the end, the police didn't arrive and he has given me 7 days to find £311. He said he could just take stuff from my house. He handed me a piece of paper "NOTICE OF SEIZURE OF GOODS AND INVENTORY". On this is the initial amount owed for the fine £112 and £199 bailiff charges. There is no explanation of the charges. This is the first time he has ever visited my address. I have signed nothing. He is coming back in 7 days to demand £311. I have looked on here and have not had any WALKING POSSESSION ORDER or done or levy of distress or anything. He is acting lawfully? Is is behaviour acceptable? Is he telling the truth? I'm in pieces over this! Many thanks : )

I have been told that a bailiff should not take assets unless they are valuable enough to pay off a significant part of the bill. What they should do - I am told - in such a case is write to the creditor saying there are insufficient goods. Is that correct and if so what is the backing/law/legal case for it? A bailiff visited the premises and agreed that payment will be acceptable by the end of July. He insisted on taking a walking possession order. However, there are no assets of any value. About £200 was the estimate of the attending bailiff and assets are worth £400 at the most. The only assets are old/obsolete computers and second-hand desks, and those are necessary for the business. I am led to believe this may be wrong because: - A bailiff should not take assets unless they are valuable enough to pay off a significant part of the bill. - Moreover, the cost of removal and sale would be more than the sale value of the assets. The fees for walking possession are 100s of pounds. Is it true that the correct action for the bailiff was to have sent a report to the creditor saying there were insufficient assets to act upon? And as such shouldn't charge fees for walking possession? Grateful for any advice and legal cases as evidence.

Hello all, A bit of a lapsed member here; thankfully since the days of my bank charges claim I've had little cause to call upon the help and assistance of the good and kind members here. Anyhow, I've recently had a bit of a run in with Equita bailiffs regarding their efforts to chase an old council tax bill. Soon after the BAILIFF visit I contacted the council directly and settled my outstanding debt to them. Equita have however continued to attempt to pursue their own charges, and I even had a bit of a run in with one of them in the street who was claiming to attending to collect levied items, (and also claiming an attendance fee). After some research, I've discovered that a levy fee cannot be charged if one has not actually physically been done, ie: they've not acquired access to your premises, nor been able to identify a vehicle actually belonging to oneself. They did however write to me with a breakdown of their charges ...... and lo and behold had included a levy fee, by claiming to have levied upon a vehicle (presumably belonging to a neighbour). They even provided the name of the officer, and the registration of the vehicle !! I do not own the vehicle, so their claim to have performed a levy is wrong !!! (I've noticed there is a sticky in this forum dealing with such issues, and providing some very useful information from the Local Government Ombudsman). I've today written back to Equita, and also copied the letter to my council. I just thought I would post the letter here, as I thought others may find it useful ? Also, the more people that make similar complaints to their their councils about such behaviour, then the more likely it is that councils may act on this matter. So here goes [iNSERT YOUR OWN DETAILS WHERE NECESSARY] : Dear [iNSERT COUNCILLORS NAME] , In response to your letter of [iNSERT DATE]. Firstly, I would like to explain my motivations for continuing to challenge [iNSERT BAILFF COMPANIES NAME] in regards to this matter. The sums in question in this case may seem trivial, yet there are much wider implications and injustices at stake here resulting from [iNSERT BAILFF COMPANIES NAME] unconscionable behaviour and routine practices, which I feel compelled to highlight to yourselves,. [iNSERT COUNCIL] have many vulnerable residents who are routinely being victimised and exploited by [iNSERT BAILFF COMPANIES NAME] in order to enable them to vastly profit from such peoples ignorance or inability to contest such practices. It is only through the protestations of people like myself that [iNSERT COUNCIL] can be made aware of such practices and hopefully may feel motivated to take actions in order to force [iNSERT BAILFF COMPANIES NAME] to unfailingly abide by the law. Please find enclosed a letter I have received from [iNSERT BAILFF COMPANIES NAME] dated [iNSERT DATE], and my response. [iNSERT BAILFF COMPANIES NAME] are now claiming that their enforcement officer [iNSERT BAILFFS' NAME] performed a levy on [iNSERT DATE] upon a vehicle bearing the registration number [iNSERT REGISTRATION]. I do not and have never actually owned nor had any association with such vehicle, and can only presume that the agent in question has randomly selected a vehicle parked nearby to my premises and decided to apportion its ownership to myself in order to serve his purpose. However, by failing to determine or ignoring who the true owner may actually be, [iNSERT BAILFF COMPANIES NAME] believe this enables them to claim to have performed a levy, and claim a fee for supposedly doing so. More worryingly, if such a levy is allowed to stand, it could then empower [iNSERT BAILFF COMPANIES NAME] to claim certain legal rights they do not actually possess, as well as the ability to subsequently and continually add vastly more charges for such misconduct. [iNSERT BAILFF COMPANIES NAME] misleading representations are practiced purely with an aim to profit and could easily be found fraudulent and subject to criminal charges in the eyes of the law. They are also claiming to be acting with [iNSERT COUNCIL] full backing and endorsement, making you unwittingly complicit in such practices. The Local Government Ombudsman (LGO) are already aware that such malpractices are endemic within the bailiff industry, have investigated several similar cases, and are now encouraging all councils to have written policies in place with all bailiffs to prevent such practices continuing. I have enclosed for your reference an article by Andrew Hobley, the Senior LGO Investigator writing on this very subject. I do hope you will now act on this matter by instructing [iNSERT BAILFF COMPANIES NAME] to review not only my own case, but also all cases of any [iNSERT COUNCIL] residents similarly affected, remove or refund all unlawfully billed sums, and henceforth continue by abiding and operating within the law, Yours faithfully YOUR NAME THEN INCLUDE COPIES OF: 1/ CORRESPONDANCE FROM BAILIFF COMPANY SHOWING THEIR LEVY FEE, DATE, CAR REGISTRATION, BAILIFF NAME ETC. 2/ ANT RESPONSE YOU MAY HAVE WRITTEN TO BAILIFF COMPANY. 3/ A COPY OF THE ANDREW HOBLEY ARTICLE FROM THE STICKY IN THIS FORUM. PS: Some may claim it's a perhaps bit strong to assert that the bailiff company are committing fraud by acting in such a way? However, I believe this is exactly what is happening. Look up section 2 of the "FRAUD ACT 2006" which states: Fraud by false representation (1)A person is in breach of this section if he— (a)dishonestly makes a false representation, and (b)intends, by making the representation— (i)to make a gain for himself or another, or (ii)to cause loss to another or to expose another to a risk of loss. (2)A representation is false if— (a)it is untrue or misleading, and (b)the person making it knows that it is, or might be, untrue or misleading. (3)“Representation” means any representation as to fact or law, including a representation as to the state of mind of— (a)the person making the representation, or (b)any other person. (4)A representation may be express or implied. (5)For the purposes of this section a representation may be regarded as made if it (or anything implying it) is submitted in any form to any system or device designed to receive, convey or respond to communications (with or without human intervention). PPS: PLEASE NOTE THAT THIS IS NOT AN OFFICIAL CAG TEMPLATE, SIMPLY MY OWN WORK I WISH TO POST UP IN THE HOPE IT MAY HELP OTHERS. ........ PERHAPS SOMEONE FROM CAG MAY WISH TO REVIEW, MODIFY IF NEED BE (... I'M NOT PRECIOUS ABOUT THIS), AND CREATE A STICKY ?

Hey all, help needed URGENTLY! Yesterday, I found my car had been clamped outside. I phoned the number and the guy on the phone said he clamped it as we have a 2year old parking fine unpaid via the council! I visited the council letting them know that we were never aware of being issued a fine - if there is one I would pay it (fine was £80). The said that as fine so old I have to deal direct with clamper who wants £650! IfI dont pay by 11am, they tow my car and charge £200 for doing so -plus £45 a dy costs. I knew nothing of the £80 fine, and simply cannot afford this! What can I do? appreciate any help!

Hi CAGgers My first post. Two wrongs :- 1. My brother had his work van ticketed in an area parking wardens are not allowed to enter. 2. His truck taken away from outside his house by alleged bailiffs who now demand £1100 to resolve it. He was doing major gas pipe work on the main road and had coned off a section of the road for health & safety reasons and to park his van within. A council parking warden entered the coned area and put a parking ticket on his van. He tells me his van, although his, was exempt from parking tickets as the company he works for has an exemption certificate. Further, for health and safety reasons the parking warden was not allowed to enter the coned area. He has since left that job and the court/council have not contacted his old job to confirm the exemption certificate stands in this case. Can anyone suggest how to fight this? Thanks in advance

hi Few months ago we received a letter from Equita that we own around £500 for unpaid council tax. I paid full amount same day but on the council website. Two weeks later the bailiff came to our flat and because my younger brother was not aware of that he let him in.He called me and I was trying to explain that we paid everything and we don't want pay again. anyway,because we never had anything to do with this situation we decide to pay again to give us some time to sort out this "misunderstanding" Next day we called council to check our balance which was £50 cr and then we've cancelled credit card payment. I thought that it has been sorted but few days ago we received another letter form Equita saying that we still own some money ( no amount on the letter) and that they will take our staff without even asking us.I called them to check whats going on and to find out how much we own them. "Nice" Lady told me that it's £240 and all this money is their Fee.When I asked to send me brakedown she refused and told me that it is to late for that and if I not pay NOW someone will come on Saturday to take my goods.I told her what I think about all this situation and hang up.No one came on Saturday but today I found another letter with the 24H notice that they will remove my goods even in my absence!!!. I went to council to talk with someone.Nice lady from council office called them to check what is it and they told her that I need to pay £240 fee. She asked for the brakedown and they said that they will send it by email in 15 minutes but it's been 6 h now and still nothing. Do you think I need to be worried that someone will come and break in to my flat when I'm at work? please help.