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Found 4 results

  1. I sent my horsebox (7.5T lorry) in for an MOT which I expect to cost me a couple of hundred pounds for a 7.5T lorry. When I went to collect the vehicle their invoice system wasn't working and being a regular customer (well once a year) they let me take the vehicle and agreed they would call me to take payment. Which they did a few days later, when I was presented with a figure of just under £1000! I then found out they had carried out 2 big pieces of work without my knowledge. My boyfriend is a mechanic and could have carried out this work for the cost of parts only! I told them this and
  2. Make a long story short: Jan 2014: T-Mobile couldn't provide a usable mobile service due to an ongoing technical fault which lasted 6 months. Let me out of contract early (about 6 months remaining). (Irrelevant why, but) I accepted a handset upgrade for £59.99 which I promptly returned without argument. When I received the credit card bill, there was the charge for £59.99 (handset) and an additional charge of £65.39 Spoke to customer services - they could not explain the charge and they told me that both amounts would be refunded within a few days. Don't get the refund, the
  3. Hi all, I`ll try to be brief! New car hit by coach. Put in garage I was told to. New back door and bumper, old window put back in new door! I "forgot" to tell them the car was supaguard coated which I paid for when I got the car new three months ago. I want the garage to pay for it to be done at a main dealer, they said they could do it but there is no way I am taking it back there. Initially, where do I stand if I don`t trust them to treat the car with respect? I know they were slamming it from D to R in quick succession and driving with handbrake on and threw something on th
  4. My sister works for the government and was hospitalized for 4 week with alot of health problems. She has been off work for 3 months so her workplace has asked ATOS to give her a telephone consultation. I am going to record the conversation using Trucall - do I have to inform them? I want to record it as I will be doing most of the talking as my sister is on heavy medication, and they will be asking her detailed questions. Also, should they have notes from her doctor about what is wrong with and what her meds are and how severe her illness is or is this something I talk
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